Clinical Training Partner

Who is Gather Health

Gather Health is a collective of outreach partners care partners clinicians and most importantly patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather we show love compassion community and care.

What is this role about

The Clinical Training Partner will be part of the care team and is responsible for overseeing the training development and performance of the Medical Assistant Partner staff across all Gather locations. This individual ensures Medical Assistants are properly trained and working within their scope of practice while maintaining high standards of clinical operations. They also maintain hands-on clinical skills by functioning as a Medical Assistant when needed to support patient care.

What are some of the responsibilities for this role

Training

Collaborate with Operation Leads on hiring of MAs

Onboard and train MAs

Manage and track annual MA competencies providing feedback to Operation Leads

Create implement and refine protocols workflows and policies that support clinical operations

Roll out new workflows and competencies to existing MAs

Lab and Clinic Management

Train MAs on laboratory equipment Quality Control procedures

Monthly audits of each laboratory to ensure Quality Controls have been performed adequately

Collaborating with Operation Leads to coordinate laboratory and clinic equipment maintenance (ex. EKGs spirometers O2 tanks)

Provide Quality Assurance for standardization of room set up

Inventory Oversight

Train MAs on inventory system

Inventory control checks for organization and compliance

Collaborating with Operation Leads to maintain inventory workflows

Compliance

Conduct quality checks of MA documentation to assess for thoroughness

Auditing MA workflows to monitor scope of practice

Clinical & Patient Care

Function as a Medical Assistant in times of need

What are the traits of someone most likely to succeed in this role

• Compassionate they treat people with kindness
• Patient they are not easily frustrated or flustered
• Nonjudgmental they tend to give others the benefit of the doubt
• Understanding they get that everyone has their unique struggles
• Helpful they get their fulfillment by adding value to other peoples lives
• Friendly people enjoy their company
• Outgoing they tend to enjoy mingling with others and getting to know new people
• Relatable naturally makes human connections with their warmth humor and demeanor
• Positive sees glass as is half full vs. half empty
• Creative looks for new ways to do things better
• Organized manages time effectively and operates efficiently
• Reliable takes responsibilities seriously and always shows up on time

What are the requirements for the position

High school diploma or G.E.D

Minimum of five years of clinical experience

If a nurse active license (such as LPN or RN) in state of Massachusetts

Minimum of 2 years of experience as a clinical trainer lead or supervisor

Experience with EHRs preferably Athena and basic office tools such as email Outlook calendar etc.

What are the preferred skills for the position

If Medical Assistant certification or registration strongly preferred

Proficiency in building processes and improving clinical workflows

Experience with training diverse groups of healthcare professionals and performing competency assessments

Past experience with inventory management processes and systems

Knowledge of lab quality oversight duties and experience being responsible for lab QA

Strong verbal written and reading comprehension skills in English

Self-motivated and capable of working independently with moderate supervision

Willingness to work with complex populations to resolve medical issues quickly

Strong prioritization flexibility and adaptability skills

Why should I join Gather Health

We are committed to supporting every aspect of your life by offering a total rewards package designed to support your health financial security and work-life balance:

• Health: Comprehensive medical dental and vision with day-one eligibility
• Protection: Company-paid Life Short-Term and Long-Term Disability insurance
• Retirement: 401(k) with company match and immediate vesting
• Time Off: Generous PTO that increases with tenure and 11 paid company holidays
• Wellness: Employee Assistance Program (EAP) and supplemental benefit options

Gather Health is an Equal Opportunity Employer. All employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by federal state or local law.