IT Support Specialist Powernation

About Gray Media:

Gray Media or Gray is a multimedia company headquartered in Atlanta Georgia formally known as Gray Television Inc. The company is the nations largest owner of top-rated local television stations and digital assets serving 113 television markets that collectively reach approximately 36 percent of US television households. The portfolio includes 77 markets with the top-rated television station and 100 markets with the first and/or second-highest-rated television station as well as the largest Telemundo Affiliate group with 45 markets totaling nearly 1.5 million Hispanic TV Households. The company also owns Gray Digital Media a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Grays additional media properties include video production companies Raycom Sports Tupelo Media Group and PowerNation Studios and studio production facilities Assembly Atlanta and Third Rail Studios.

About PowerNation:

PowerNation TV is Americas most-watched automotive how-to programming. It is the most credible highest-rated longest-running tech content on television. PowerNation Studios is located in Franklin TN where we produce all of our original content.

Job Summary/Description:

Are you a proactive IT professional ready to ensure the seamless operation of our critical systems and empower our team with reliable technology We are seeking an IT Support Specialist to provide essential technical support manage network infrastructure and maintain robust security in a dynamic multi-platform media environment. If you excel at problem-solving and are committed to supporting a team that delivers a range of media content this role is for you.

Duties/Responsibilities include but are not limited to:

What youll do:
- Manage computer systems/software (desktops laptops and servers) and provide end-user support
- Maintain and manage the companys IP network and oversee network security policies
- Integrate and maintain computer equipment; A working knowledge of video editing systems is a plus
- Install configure and maintain operating systems application software and system management tools
- Perform software upgrades and file backups on the network daily weekly or monthly
- Solve IT problems promptly
- Troubleshoot system issues and provide end-user support through phone email or in-person
- Assist with documentation of IT setup maintenance and troubleshooting procedures

Why Youll Love It Here:
Direct impact: Your contributions directly support the production and distribution of media content.
Dynamic work environment: Thrive in a fast-paced media setting that prioritizes innovation and rapid response.
Professional growth: Access opportunities to develop your skills and advance within our evolving technology landscape.
Supportive team: Join a dedicated team committed to excellence and mutual support.

Qualifications/Requirements:

Proven experience in an IT support or administration role.
Strong technical proficiency with Windows operating systems Active Directory and Mac environments.
Demonstrated ability to troubleshoot and resolve a wide range of technical issues.
Understanding of digital environments and their reliance on robust IT infrastructure.
Excellent communication skills for effective user support and technical explanations.
A strong commitment to data security and system integrity.
Ability to manage multiple priorities in a fast-paced deadline-driven setting.
A collaborative approach working effectively with diverse teams.
Experience with VOIP systems (Avaya) is a plus

If you feel youre qualified and want to work with a great group of people go to you may type in the job title station call letters or click on apply now upload your resume cover letter and references

(Current employees who are interested in this position can apply through theGray-TV UltiPro self-service portal)

PowerNation-TV/Gray Media is a drug-free company

Additional Info:

Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Gray Media expressly prohibits any form of workplace harassment based on race color religion gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of Grays employees to perform their job duties may result in discipline up to and including discharge.

Required Experience:

IC