DME Inventory Coordinator

About Lakewood

Lakewood Health System is a comprehensive rural healthcare system in central Minnesota. Leading the way in providing quality personalized healthcare for a lifetime Lakewood prides itself on remaining fiercely independent to prioritize its patients staff and communities in all decisions. Voted as one of Star Tribunes Top Workplaces for the sixth year in a row we do rural healthcare differently at LHS by providing a solid foundation of family practice providers with access to best-in-class specialty services all right here at Lakewood. Across the spectrum of life Lakewood Health System provides compassionate quality care for the Brainerd Lakes region and beyond.

About the Durable Medical Equipment (DME) Team

The Medical Marketplace at Lakewood Health System is a full-service medical equipment and supply company with store locations in Long Prairie and Staples MN. Launched in 2008 Medical Marketplace is owned and operated by Lakewood Health System and has a customer service satisfaction rate of 96%. The team consists of 7 full-time members dedicated to working with patients and their insurance companies to ensure smooth transactions.

Mission for Position

The DME Inventory Coordinator facilitates the efficient and timely movement of inventory making it possible for the team to provide excellent service every time helping empower health and wellbeing for our patients.

Position Summary

Customer Service Representative

• Coordinate patient benefits for home medical equipment
• Educate patient on benefits
• Coordinate follow-up calls and resupply schedule
• Maintain excellent communication and professional credibility with providers other departments within the organization and on the DME Team
• Pursue continuing education and expertise in service lines
• Ability to work independently and apply policy and procedures to maximize patient experience
• Uphold high customer service standards for patients families caregivers providers and fellow staff
• Close working relationship with other LHS departments such as wound care respiratory therapy OB and social services

Inventory Coordination

• Maintain correction inventory records in the inventory software
• Create and monitor purchase orders for the DME department
• Create and report out on the month end DME inventory reports
• Work with the fiscal department to resolve inventory discrepancies

Position Type

Full-time Monday through Friday; 32 hours per week; 8:30am 5:00pm

Qualifications

• High school diploma or GED equivalent

Ideal Candidate

• Experience with home medical equipment
• Experience in a healthcare setting
• Desire to work as a member of a high functioning team
• Respect for confidentiality and professional integrity
• Excellent written and verbal communication skills
• Excellent internal/external customer experience skills
• Quickly learns about and understands new equipment paying special attention to detail
• Entrepreneurial spirit and drive for high achievement

Benefits

Lakewood Health System is growing and looking for great people to join our mission of providing personalized quality healthcare for a lifetime. At Lakewood our people are our most valued asset!

• Generous Planned Time Off & Wellness Time Off
• 401K Match
• Annual tuition assistance of $2000 per year
• Best-in-region employer HSA contributions
• Employer paid premiums for individual-only healthcare coverage!

With ample opportunities for growth within the system and support as you pursue your personal goals its safe to say that Lakewood Health System is a great place to launch or continue your career in healthcare!

A new team members starting wage reflects our compensation philosophy taking into account experience education certifications and internal equity. Hourly pay is just one part of the comprehensive and rewarding compensation package were proud to provide! Please be sure to include all applicable experience in your application.

If you need an accommodation during the application process please call or email

Interested but will the schedule work for you Have questions on organizational culture team fit or day-to-day experience

>>>Contact Christy Janousek to discuss the possibilities further:

Christy Janousek Director of Retail Services
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