Support Analyst Apps and Platforms

Parramatta - Australia

Monthly Salary: $ 113574 - 125720

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Do you want your work to make a difference for NSW

Working to protect the states environment and heritage.

Help protect NSW one system at a time
2 x Temporary 24-month positions with a possibility of ongoing employment
Office location is Parramatta hybrid working supported
Salary relative to experience and ranges from $113574 to $125720 super

If you enjoy untangling complex application issues keeping critical platforms running smoothly and making technology work better for people this role puts your skills where they truly matter.

At DCCEEW technology underpins how we protect the environment manage water resources and drive the transition to a netzero future. Were looking for a Support Analyst Applications & Platforms to help keep our digital services and channels reliable secure and ready for whats next.

About the role

As a Support Analyst youll be the first line of defence for the applications and platforms our people rely on every day to support environmental protection and inform the public. Youll:

Triage incidents and respond to service requests
Restore services quickly when things go wrong
Support virtual cloud and hybrid environments
Deploy system changes safely across test staging and production environments
Automate routine tasks using scripting and infrastructureascode practices
Work closely with internal teams and external vendors to resolve issues and improve services

This is a handson role with real variety from incident response and problem management to continuous improvement and automation across CRMs websites automated workflows and more.

About You

You dont need to tick every box but youll likely bring experience in application and/or infrastructure support with confidence working across cloud virtual or hybrid environments. Youll have strong incident and problemmanagement skills a customerfocused mindset and the ability to prioritise effectively under pressure. Were looking for someone who is curious resilient and keen to keep learning with the ability to work collaboratively and communicate clearly with both technical and nontechnical stakeholders. Relevant tertiary qualifications are welcome but practical handson experience is just as important.

Cyber security is everyones this role youll play an active part in protecting the Departments digital resources and supporting a strong security posture.

Essential Requirements

Relevant tertiary qualifications and/ or significant experience in application and technology support

For more information read the full Role Description:Support Analysts Apps and Platforms

Who we are

The Department of Climate Change Energy the Environment and Water(DCCEEW) works to protect the states environment and heritage. It leads the way on climate change driving the sustainable transition to a net zero economy powered by affordable reliable and clean energy.

DCCEEW conserves and protects the states natural environment. It manages the NSW national park estate including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state to support the environment communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

To Apply

If excited by the information above we look forward to receiving your application including a copy of your resume and cover letter expressing your interest and suitability for the role.

Please also note to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen New Zealand Citizen or Permanent Resident. For temporary and casual roles you need to hold a valid visa giving you permission to work in Australia as required by the role.

Applications close Monday 16 February 2026 at 11:55PM.

Should you require further information about the role please contact David Whitaker via

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live work and thrive for everyone. Our workforce represents people of all ages and genders Aboriginal and Torres Strait Islander people people with disabilities the LGBTQI community and people from diverse ethnic and cultural backgrounds.

Looking for more information or assistance in applying

Our commitment to a diverse and inclusive workplace.
How we encourage and support people with disability
Information and adjustments for individual needs for the recruitment process and the workplace.

If you require an adjustment for your application process please contact our Talent Acquisition Team by emailing or contacting Gemma Battison on(please mention reference number 547323).

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or our Aboriginal Career pathways team at for a yarn.

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Role Description

Required Experience:

Do you want your work to make a difference for NSWWorking to protect the states environment and heritage.Help protect NSW one system at a time2 x Temporary 24-month positions with a possibility of ongoing employmentOffice location is Parramatta hybrid working supportedSalary relative to experience ...