Clinical Services Representative 1-Orthopedics-Lake Main
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Job Location:
Baton Rouge, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision.
Job Duties
Technical Task
- Orders and maintains an adequate quantity of forms supplies and equipment on unit.
- Maintains unit library information reference materials appropriate policy/procedure manuals (hospitals department regulating bodies government agencies).
- Accurately completes patient diet list
- Accurately enters patient charges via computer.
- Accurately and appropriately receives places and transfers phone calls and records and communicates messages; efficiently and accurately uses phones intercoms and computer.
- Maintains the patient chart and/or patient Kardex in the appropriate order and ensures that all forms are labeled with the correct patient identification label; ensures that the chart is prepared for transfer to Medical Records upon discharge of the patient.
- Understands discharge procedure and can communicate that procedure efficiently to patient/family.
- Accurately and in a timely manner transcribes physician orders and completes all necessary forms/referrals and communicates information appropriately---including computer/telephone requests for Housekeeping Linen Services Plant Operations Lab X-ray EKG etc.
- Accurately and timely manner records on the patient chart clinical data as instructed by the nurse or physician.
- Accurately and in a timely manner communicates all pertinent patient care information complaints and general environmental information (hazards breakage) to the Director/Charge Nurse
Critical Thinking
- Completes competencies as required.
- Assesses work area and responsibilities and provides constructive suggestions to benefit the unit.
- Promptly seeks assistance from appropriate personnel when the need arises.
Minimum Requirements & Education
Education
High School or equivalent
Training Medical Terminology required
Special Skills
Communication Customer Service Computer Skills. Knowledge of medical terminology. Able to use office equipment and multi-task.
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
FMOL Health is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible. This commitment is grounded in a h ... View more
