L3 Support Engineer (Python & MongoDB)

Salt Lake, UT - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description: L3 Support Engineer (Python & MongoDB)

Salt Lake City US

Role Overview:

We are seeking an experienced L3 Support Engineer to join our team specializing in Python-based applications and MongoDB databases. The ideal candidate will provide advanced technical support troubleshoot complex issues and collaborate with development and operations teams to ensure system reliability and performance.

Key Responsibilities:

- Serve as the escalation point for complex technical issues related to Python applications and MongoDB databases.

- Diagnose analyze and resolve production incidents ensuring minimal downtime and data integrity.

- Develop and maintain scripts and tools for monitoring automation and reporting.

- Document troubleshooting steps solutions and best practices for knowledge sharing.

- Participate in on-call rotation and provide timely responses to critical incidents.

- Communicate effectively with stakeholders providing updates and post-incident reports.

- Collaborate with development teams to identify root causes and implement long-term solutions.

Required Skills & Qualifications:

- Bachelors degree in Computer Science Information Technology or related field.

- 3 years of experience in L3 support or similar roles.

- Strong proficiency in Python programming experience with FastAPI framework and scripting.

- In-depth knowledge of MongoDB.

- Experience with monitoring tools log analysis and incident management.

- Familiarity with ETL processes and data streaming concepts.

- Excellent problem-solving and communication skills.

- Ability to work independently and as part of a team.

Preferred:

- Experience with cloud platforms (AWS).

- Knowledge of key management and encryption best practices.

- Familiarity with CI/CD pipelines and DevOps practices.

Pi-square technologies is a Michigan (USA) Headquartered Automotive Embedded Engineering Services company Synergy Partner for major OEMs and Tier 1s and their implementation partners in Automotive Embedded Product Development Projects Requirements Analysis Software Design Software Implementation Efficient Build Release Process and turnkey software V & V Services. We have more than 20 years of industry expertise with specialization in the latest cutting-edge automotive technologies such as Infotainment connected vehicles Cyber security OTA and Advanced Safety/ Body electronics.

Job Description: L3 Support Engineer (Python & MongoDB) Salt Lake City US Role Overview: We are seeking an experienced L3 Support Engineer to join our team specializing in Python-based applications and MongoDB databases. The ideal candidate will provide advanced technical support troubleshoot ...