Benefits and Leave Administration Business Partner

Interface is a global flooring solutions company and sustainability leader offering an integrated portfolio of carpet tile and resilient flooring products that includes Interface carpet tile and LVT nora rubber flooring and FLOR premium area rugs for commercial and residential spaces. Made with purpose and without compromise Interface flooring brings more sophisticated design more performance more innovation and more climate progress to interior spaces. A decades-long pioneer in sustainability Interface remains all in on becoming a restorative business. Today the company is focusing on carbon reductions not offsets as it works toward achieving its verified science-based targets by 2030 and its goal to become a carbon negative enterprise by 2040.

The Benefits and Leave Administration Business Partner is responsible for the end-to-end administration optimization and delivery of employee benefits and leave programs. This role serves as the primary point of contact for employees suppliers and outsourced benefits administration partners ensuring accurate plan management compliance system enablement and a high-quality employee experience.

Key Responsibilities

Benefits Administration & Plan Management

Manage and administer U.S. benefit programs that include health and welfare life and disability wellness campaigns retirement and other supporting programs.

Serve as the primary contact for day-to-day employee inquiries related to benefits and company leave programs.

Act as the main liaison with outsourced benefits administration partners to ensure service delivery issue resolution and data accuracy.

Supplier & Compliance Management

Lead supplier management activities (account management performance monitoring and business reviews).

Oversee benefit plan compliance reporting and regulatory requirements including benefit and retirement plan audits.

Maintain Summary Plan Descriptions (SPDs) plan documents amendments and required disclosures. Communicate appropriate notices and disclosures to plan participants.

Serve as the primary contact for retirement plan audits and 5500 filings.

Open Enrollment & Employee Communications

Manage and lead all aspects of open enrollment campaigns including benefits Nonqualified Savings Plan and COBRA open enrollment.

Develop and execute clear employee communications and supporting materials related to annual open enrollment and benefits programs.

Facilitate open enrollment meetings.

Coordinate with suppliers internal stakeholders and systems teams (IT HCM Payroll) to ensure accurate setup testing and deployment within Workday.

Leave Administration

Serve as the primary employee contact for leave administration-related questions and support.

Manage all leave programs including parental and company leaves disability FMLA ADA and state-specific leaves.

Partner closely with the HR team to manage leaves in accordance with the companys Attendance policy and applicable state regulations.

Design develop and maintain a robust leave administration reporting to provide visibility into leave trends utilization and risk areas.

Administer leave programs within Workday and Kronos ensuring accurate leave data and system management.

Develop and manage employee premium remittance processes for leave periods to ensure continuous benefits coverage.

Workday & Systems Leadership

Serve as the primary lead for all benefits-related enhancements and support within the Workday system.

Partner on benefits outsourcing project open enrollment configuration and deployment and new supplier implementations.

Lead system testing integrations banking arrangements supplier establishment and CCAs process for all benefit programs.

Ensure system functionality aligns with benefit plan design compliance requirements and employee experience requirements.

Team Support & Collaboration

Partner closely with Total Rewards HR Payroll Finance Legal and external suppliers to ensure seamless benefits and leave administration.

Identify opportunities for process improvement automation and enhanced employee experience.

Qualifications

Bachelors degree is preferred

5 years of equivalent work experience in Human Resources Benefits Administration or Leave Administration (or a combination of experience).

Demonstrated experience administering health and welfare disability and retirement plans.

Strong knowledge of benefits compliance audits and regulatory reporting requirements is preferred.

Hands-on experience with Workday benefits administration and system implementations is preferred.

Proven ability to manage suppliers lead projects and handle multiple priorities in a fast-paced hybrid work environment.

Skills & Competencies

Strong analytical and problem-solving skills

Excellent communication and employee-facing support skills

Project management and change management capability

High attention to detail with a strong compliance mindset

Ability to influence and partner across functions

Working Style

Employee-centric and service-oriented

Comfortable operating as both a strategic partner and hands-on administrator

Proactive organized and continuous-improvement focused