Floating Receptionist
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Job Location:
Saint Albans - UK
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
We are recruiting for a Floating Receptionist to join us on a part time basis. You will be supporting our Hertfordshire Family Centre Service which is made up of the Public Health Nursing Service (Health Visitors and School Nurses) and the Family Support Service. Our purpose is to support children and families to have the best start in life develop well and thrive.
We provide families with children aged up to 5 years with a wide range of services information and support on key areas relating to family life. This role involves providing receptionist support across two sites in Borehamwood and St Albans.
The Role:
As a Floating Receptionist/Administrator you will undertake front of house responsibilities ensuring a first class warm and welcoming professional service at all times whilst maintaining discretion and confidentiality towards all visitors as well as supporting with administrative tasks.
Responsibilities include greeting visitors answering phone calls managing schedules handling administrative tasks and ensuring smooth office operations.
You should have strong organisational skills and be able to keep up with new information and processes.
You should have good communication skills verbal written and a good telephone manner.
You will develop an understanding of the Services full offer to ensure families can be signposted and supported as appropriate.
You will provide a wide range of additional administrative support as required including data entry and record keeping. You will provide support to the wider Family Centre Hub and locality team and organise events as required
You will support with the composing of letters incoming and outgoing post diary management and raising and processing purchase orders.
Requirements
Level 2 Qualification in relevant field (Customer Service or Administration) is desirable
The role requires flexibility to float between the two locations as needed and you will need a valid UK driving licence and access to a car during working hours willingness to travel to and work from different Centres and insurance that allows you to drive for business purposes.
Strong communication and organisational skills are essential for this position We look forward to receiving your application!
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent skills and potential. We do not discriminate on the basis of Age Disability Gender Reassignment Marriage/Civil Partnership Pregnancy/Maternity Race Religion/Belief Sex and/or Sexual Orientation. We encourage applications from all backgrounds communities and industries and are committed to having a team that is made up of diverse skills experiences and abilities.
This is a Part Time role.
Hours per week: 24
Working Pattern: Number of days/hours to be agreed (24 hours per week)
About Us
One YMCA and its subsidiaries the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive three-day Kickstarter Event.
By the end of these three days there was a brilliantly multi-faceted set of themes and ideas which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do more and better together so that we double our impact by 2025. We deliver a vast array of services across Herts Beds and Bucks that reach over 135000 individuals annually.
These include:
- Provision of over 700 units of accommodation for homeless people
- Move on accommodation for individuals moving onto independent living
- Housing and practical/emotional support for young asylum seekers
- Community HUBs hosting a range of activities and meeting space hire
- Childcare provision in Hertfordshire
- Family support through a network of childrens and family centres covering Hertfordshire and Bedford
- Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children
- Independent sexual violence services across Bedfordshire Luton and Hertfordshire
- Domestic abuse perpetrator reform programmes across Bedfordshire
- Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund
- A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity and it is important to us that all staff and volunteers can fully buy in to our ethos.
The Benefits
About Us
One YMCA and its subsidiaries the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over halfway through an exciting new strategy launched in the first hour of the new decade.
The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do more and better together so that we double our impact by 2025. We deliver a vast array of services across Herts Beds and Bucks that reach over 135000 individuals annually.
The Family Support Service is part of the Hertfordshire Family Centre Service. We offer support advice and guidance for families from pregnancy through to when a child reaches the end of Primary School (11 years old). Our purpose is to support families to receive seamless integrated services support and information on key areas relating to family life. This is provided through universal services where there are emerging needs along with when more specialist or 1;1 support would be beneficial. Services can be delivered through 1:1 group sessions and activities accessed within centres community venues or support workers will visit families within their homes to ensure individual familys needs are met.
The geographical area we cover includes Broxbourne East Herts and Welwyn and Hatfield Districts (the East Quadrant of Hertfordshire). With our purpose being to support children and families to have the best start in life develop well and thrive.
These include:
-
Provision of over 700 units of accommodation for homeless people.
-
Move on accommodation for individuals moving onto independent living.
-
Housing and practical/emotional support for young asylum seekers.
-
Community HUBs hosting a range of activities and meeting space hire.
-
Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children.
-
Independent sexual violence services across Bedfordshire Luton and Hertfordshire.
-
Domestic abuse perpetrator reform programmes across Bedfordshire.
-
Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund.
Our Values
We champion RESPECT so everyone can belong
We show COMPASSION so everyone can contribute
We inspire GROWTH so everyone can thrive
Current Benefits
- Health Cash Plan
Covers healthcare expenses from optical and dental care to therapy treatments. Shared pot for children included.
- EAP & Doctorline
Confidential help and advice line (24 hours) on medical legal and domestic issues.
- Rewards & Discounts
Special offers from hundreds of leading online and high street retailers & Discounts on gym memberships.
- Birthday and Wellbeing day off
One day additional leave day for every year of service up to 5 days.
- Leave & Support
Support for your child IVF treatment and through challenging times.
- Career Pathway
Training & Development with a clear pathway for you to grow.
Documents
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
