Senior IT and Security Compliance Officer (ONSITE)
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
The Senior IT Infrastructure & Asset Compliance Officer ensures our physical workspace is a high-performance engine for our clients. You are responsible for two critical pillars: Zero-Downtime Connectivity (ISP/Failover/Bandwidth) and Role-Based Asset Management (matching high-spec hardware to specific KPO functions). You ensure that while the client manages the cloud our local office provides the "last mile" of perfect execution.
Local Infrastructure & Connectivity
ISP & Redundancy Management: Own the relationship with our Internet Service Providers. Ensure that automated failover protocols (e.g. SD-WAN or Dual-WAN routers) are tested weekly and switch over seamlessly without dropping client sessions.
Bandwidth Optimization: Monitor real-time traffic to ensure critical KPO tasks (VOIP large data transfers VDI sessions) have priority over non-essential traffic.
Network Health: Maintain on-site firewalls switches and access points. Ensure the "local pipe" to the clients cloud is always clear and secure.
Power Redundancy: Oversee UPS and generator health to ensure that network gear stays live during local power fluctuations.
Role-Based Asset Provisioning
Hardware-to-Role Mapping: Define and maintain a "Specifications Matrix." You must assess whether a role (e.g. Data Analyst vs. Graphic Designer vs. Admin) requires high RAM dedicated GPUs or multi-monitor setups.
Performance Auditing: Regularly assess if existing equipment still meets the roles needs. Proactively recommend upgrades before hardware bottlenecks affect employee productivity.
Custom Imaging: Create standardized OS builds tailored to different roles ensuring each employee has the exact tools they needand nothing they dontupon day one.
Behavioral Compliance & Enforcement
Local Protocol Enforcement: Use technical controls (Conditional Access/MAC Filtering) to ensure only compliant company-issued hardware can touch the network.
Clean Desk & Physical Security: Enforce strict physical security protocols (e.g. no unauthorized USBs secure screen locking) to meet client-specific data privacy requirements.
Incident Post-Mortems: If a protocol is bypassed or a device is "shadowed" lead the investigation to prevent a repeat occurrence.
Hardware Asset Management (HAM)
Inventory Single Source of Truth: Maintain a 100% accurate record of every laptop monitor and peripheral tied to the specific employee and their physical desk location.
Lifecycle & Logistics: Manage the "Procure-to-Retire" cycle. Ensure that when an employee leaves the hardware is retrieved wiped and re-specced for the next hire.
Quarterly Audits: Conduct physical "floor-to-book" audits to ensure no equipment has moved or gone missing without authorization.
Requirements
IT infrastructure and secure on-site network management
ISP redundancy and failover configuration (Dual-WAN / SD-WAN)
Network security and performance monitoring including bandwidth prioritization
Management of secure network hardware (firewalls switches access points)
Role-based hardware provisioning with security and compliance controls
Endpoint security custom OS imaging and device hardening
IT security compliance enforcement and physical security best practices
Hardware asset management with audit and lifecycle controls
Incident response investigation and root-cause analysis
Strong documentation and cross-functional coordination skills
Benefits
- Paid Leaves & Birthday Off: Take time when you need it and convert unused leave into cash! Plus enjoy an extra day off on your birthday.
- Comprehensive Health Insurance: Coverage starts from day one and extends to one dependent.
- Performance-Based Salary Increase: Enjoy a raise after regularization
- Annual Salary Adjustments: We recognize long-term commitment with yearly salary increases.
- Employee Recognition: Be rewarded for your hard work with incentives and recognition.
- Engaging Team Activities: Join in on Family Days Summer Splash and other fun events that strengthen the iReply community.
Required Skills:
IT infrastructure and secure on-site network management ISP redundancy and failover configuration (Dual-WAN / SD-WAN) Network security and performance monitoring including bandwidth prioritization Management of secure network hardware (firewalls switches access points) Role-based hardware provisioning with security and compliance controls Endpoint security custom OS imaging and device hardening IT security compliance enforcement and physical security best practices Hardware asset management with audit and lifecycle controls Incident response investigation and root-cause analysis Strong documentation and cross-functional coordination skills
Required Education:
Any Computer/IT related courses
Company Industry
IT Services and IT Consulting
Key Skills
- Compliance Management
- Risk Management
- Financial Services
- PCI
- Banking
- Cost Accounting Standards
- Quality Systems
- Research Experience
- NIST Standards
- Securities Law
- SOX
- ISO 27000
