IT Manager
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a skilled and results-driven Local IT Manager to lead a dynamic team of 7 employees based in Guadalajara. This role requires a hands-on technical leader with strong problem-solving abilities executive-level communication skills and a deep understanding of IT support. The ideal candidate will oversee local IT operations manage day-to-day technical support and ensure the operational effectiveness of the onsite team.
Responsibilities:
- Lead and manage a local team of 7 IT support professionals providing guidance and support for their technical development.
- Provide hands-on technical support for complex issues and collaborate with global IT teams.
- Ensure teams meet standard operational metrics that ensure optimal performance and customer experience.
- Leverage metrics to drive decisions while using data to manage team schedules based on customer demand.
- Oversee the maintenance troubleshooting and improvement of local IT infrastructure and systems.
- Identify areas for process improvement and implement solutions to increase team productivity and system reliability.
- Stay up to date with the latest technology trends tools and industry standards to drive continuous improvement.
- Manage local IT projects ensuring timely and effective execution.
Requirements:
- Proven experience as an IT Manager or similar technical management role.
- Strong knowledge of macOS & Windows Endpoint Security O365 and network best practices.
- Hands-on experience in troubleshooting and resolving technical issues.
- Excellent leadership communication and team management skills.
- Proven ability to lead motivate and develop a technical team ensuring a high level of performance and job satisfaction.
- Ability to work efficiently in a fast-paced multicultural environment.
- Exceptional analytical and problem-solving skills with the ability to think critically and resolve complex technical challenges.
- Bachelors degree in information technology Computer Science or a related field.
This is an exciting opportunity for a technical leader looking to make a direct impact on a growing team with the chance to implement innovative IT solutions and foster a collaborative high-performing environment.
Responsibilities
We are seeking a skilled and results-driven Local IT Manager to lead a dynamic team of 7 employees located in Guadalajara. This role requires a hands-on technical leader with strong problem-solving abilities executive communication skills and extensive experience in IT support. The ideal candidate will oversee the local IT operations manage day-to-day technical support and ensure the onsite teams operational effectiveness.
Responsibilities:
- Lead and manage a local team of 7 IT support professionals providing guidance support and growth opportunities for their technical development.
- Provide hands-on technical support for complex issues collaborating with global IT teams as needed.
- Ensure the team meets standard operational metrics to ensure optimal performance and customer experience.
- Use metrics to inform decisions and data to optimize team schedules based on customer demand.
- Oversee the maintenance troubleshooting and continuous improvement of local IT infrastructure and systems.
- Identify opportunities for process improvement and implement solutions to enhance team productivity and system reliability.
- Stay current with the latest technology trends tools and industry standards to drive continuous improvement and innovation.
- Manage local IT projects ensuring their timely and effective execution.
Requirements:
- Proven experience in an IT management role or similar technical leadership position.
- Strong knowledge of macOS Windows Endpoint Security O365 and network best practices.
- Hands-on experience with troubleshooting and resolving technical issues.
- Strong leadership communication and team management skills.
- Proven ability to lead motivate and develop a technical team to achieve high performance and job satisfaction.
- Ability to thrive in a fast-paced multicultural environment.
- Strong analytical and problem-solving skills with the ability to think critically and resolve complex technical challenges.
- Bachelors degree in Information Technology Computer Science or a related field.
This is an exciting opportunity for a technical leader looking to make a direct impact on a growing team with the chance to implement innovative IT solutions and foster a collaborative high-performing environment.
Qualifications
Career Level - M2
Required Experience:
Manager
Key Skills
- Computer Hardware
- IT Experience
- IT Management
- Network Installation
- Vendor Management
- Computer Networking
- Microsoft Windows Server
- Windows
- IT Service Management
- ITIL
- SAN
- Network Architecture
About Company
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when eve ... View more
