Senior Manager, Digital Strategy 18-month Full-time term

Requisition ID: 248876

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

About the Role:

We are looking for a strategic designminded leader to join our Digital Channel Growth & Performance team as Senior Manager Design this role you will shape the future of Scotiabanks digital ecosystemleading multiyear strategic planning guiding journeybased design strategy and enabling the delivery of seamless personalized experiences across Canadian Banking. As a core partner to Digital Growth Initiatives Engineering Personalization and Channel Strategy you will define strategic direction craft compelling executiveready narratives and drive alignment across highvisibility initiatives that impact millions of customers.

Is this role right for you In this role you will:

Lead Digital Strategy & Roadmapping

• Develop and evolve multiyear digital roadmaps valuestream strategies and channelintegrated plans.
• Create strategic artifacts (e.g. F26 roadmap journey frameworks capability maturity models) that guide enterprise planning.
• Translate complex business and technical requirements into clear actionable strategic narratives.

Drive Design Strategy Excellence

• Lead design strategy across key journeyssuch as onboarding personalization servicing and channel connectivity.
• Champion a customercentric approach to planning leveraging experience insights capability assessments and value realization frameworks.

Enable CrossFunctional Alignment

• Partner with product engineering marketing analytics and channel teams to align initiatives to strategic priorities.
• Prepare materials for senior leadership forums business reviews and strategic planning cycles.
• Support enterprise programs such as Personalization omnichannel modernization and digital servicing transformation.

Shape Program Value & Execution

• Integrate KPIs benefits and outcome metrics into strategic plans.
• Support operational planning including readiness cycles dependency management and coordination across Periods of Restraint.
• Provide clarity and structure to complex initiatives through welldefined frameworks mapping and valuestream alignment.

Support Team Leadership & Collaboration

• Work closely with journey and valuestream leads to elevate strategic thinking and narrative quality.
• Coach team members to ensure strategic alignment and consistency across planning deliverables.
• Foster a one team culture grounded in collaboration customer focus and strategic clarity.

Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:

• A strategic thinker with 58 years in experience design digital strategy service design product strategy or related fields.
• Skilled at turning ambiguity into clarityable to distill complex inputs into concise compelling storylines.
• Experienced in journeybased planning service design methods or digital transformation.
• Highly collaborative with the ability to influence senior stakeholders and crossfunctional teams.
• Comfortable working with data metrics and insights to inform planning and decisionmaking.
• A strong communicator with exceptional storytelling and presentation capabilities.

Whats in it for you

• Diversity Equity Inclusion & Allyship-We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
• Accessibility and Workplace Accommodations- We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskillingthrough online courses cross-functional development opportunities and tuition assistance.
• Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons contests Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.