LinkedIn is seeking a Senior GTM Applications Automation Engineer to support and enhance our Go-To-Market (GTM) ecosystem primarily built on Microsoft Dynamics 365 and Salesforce (SFDC) and Custom Applications. This role is part of the GTM Systems Operations team and is critical to ensuring stability scalability and continuous improvement of GTM Operations platforms and their integrations with Upstream/Downstream enterprise systems.
The ideal candidate is a self-driven technically strong engineer who takes end-to-end ownership of complex CRM capabilities excels in operations support and partners closely with business stakeholders engineering teams and vendors to deliver reliable high-quality automations and efficiency enhancing solutions.
Key Responsibilities:
Platform Support & Operations
Identify implement and enhance automation opportunities throughout our suite of GTM systems and workstreams to reduce manual effort and improve operational efficiency.
Monitor application health performance and integrations; proactively identify risks and improvement opportunities.
Act as a primary escalation point for complex production issues related to automation performing root cause analysis and driving permanent fixes.
Creation/configuration of event monitoring reports and dashboards.
Implement and manage security roles business units and field-level security to ensure data integrity and compliance.
Enforce best practices around environment management release governance and access controls.
Architecture Design & Development
Lead the design and implementation of enterprise-grade solutions across Dynamics 365 Sales Service and Marketing modules.
Design develop and maintain custom plugins workflows and extensions using C# JavaScript/TypeScript and supported CRM frameworks.
Translate functional requirements into technical designs including technical specifications process flows and test strategies.
Ensure all customizations align with vendor-recommended frameworks and upgrade paths.
Integrations & Data Flow
Design support and troubleshoot integrations between GTM Applications and external systems (ERP Talent Systems Finance Marketing Automation Data Platforms).
Leverage REST/OData APIs Azure Logic Apps Azure Functions and middleware for reliable data exchange.
Validate and support interface jobs data reconciliations and exception handling.
Collaboration & Leadership
Partner with Business Analysts Engineering teams and stakeholders to resolve issues and deliver enhancements.
Mentor junior engineers and act as a technical guide during sprint planning and design discussions.
Contribute to operational excellence through documentation runbooks and continuous improvement initiatives.
Qualifications :
Basic Qualifications
Bachelors degree in computer science Information Technology Business Information Systems or a related field.
5 years of hands-on experience supporting and developing Microsoft Dynamics 365 CE applications.
5 years of experience with C# (.NET) JavaScript/TypeScript and SQL.
Preferred Qualifications:
3 years of Salesforce Sales Cloud and Service Cloud experience.
Salesforce development exposure (Apex Visualforce Lightning Web Components).
Experience with integrating and maintaining business applications to Salesforce such asDocuSign Apttus CPQ Conga etc
Certified in CRM Applications (Dynamics 365/ / SFDC).
Strong proficiency in C# (.NET) JavaScript/TypeScript and SQL.
Solid understanding of Dataverse (CDS) and relational data modeling.
Proven experience with Azure Integration Services (Logic Apps Functions) and REST/OData web services.
Experience with Azure DevOps solution management and CI/CD pipelines for CRM platforms.
Experience designing and developing AI based solutions and agents using Gen-AI tools (Cursor GitHub Copilot Claude etc)
Experience supporting revenue invoicing or finance-related CRM processes.
Familiarity with enterprise integration patterns and large-scale GTM systems.
Suggested Skills:
C# (.NET) JavaScript/TypeScript and SQL.
Microsoft Dynamics 365 CE
Go-To-Market (GTM) Ecosystem
Additional Information :
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No
Employment Type :
Full-time
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