The Client Support Associate plays a key role in maintaining strong relationships with our clients by providing timely assistance clear communication and effective problem resolution. This position is ideal for individuals who are detail-oriented organized and committed to delivering outstanding service while supporting internal teams.
Responsibilities
Serve as a primary point of contact for client inquiries and requests
Provide accurate information and timely support to ensure client satisfaction
Maintain and update client records with attention to detail
Coordinate with internal departments to resolve issues efficiently
Assist in tracking client interactions and follow-up actions
Support daily operational tasks related to client service and account management
Qualifications :
Strong communication skills both written and verbal
Excellent organizational and time-management abilities
Professional attitude with a client-focused mindset
Ability to multitask and work efficiently in a fast-paced environment
Strong problem-solving skills and attention to detail
Comfortable working independently and as part of a team
Additional Information :
Competitive salary package
Opportunities for professional growth and career advancement
Supportive and collaborative work environment
Skill development and ongoing learning opportunities
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more