HR Associate

HRA Job Profile

About this Role:

The HR Associate provides first line support and is often the primary point of contact to internal clients on HR services and programs. This role is responsible for effectively communicating and responding to HR inquiries including questions related to benefits policies general mobility and learning & development matters. The HR Associate supports the HR Partner Country HR Manager and the wider Talent Partner team in activities such as data analysis change management talent management organizational design and compensation initiatives. Additionally this role contributes to cross-functional and regional projects.

The HR Associate manages onboarding and offboarding processes for all associates within a designated Business Unit or region ensuring a seamless experience throughout each stage of the employee life cyclefrom recruitment to termination. This role is instrumental in maintaining efficient HR operations and fostering a positive workplace environment.

What youll do:

Provide effective business unit and/or regional partnership and payroll general administrative support to the HR Talent Partner team and respond to inquiries from associates.

Support multiple business units and/or regions

Partner closely with our COEs to provide support where needed for execution of critical tasks and projects with a sense of urgency

Become an expert on system functionality (e.g. Workday Service Now and other) and help associates and leaders adopt systems and processes.

Take initiative to respond to questions from associates regarding payroll benefits policy a timely manner and resolves routine issues escalating where appropriate while developing basic knowledge of other areas to be able to be the first point of contact to our associates for a variety of topics

Develop basic knowledge of labour legislation in assigned countries

Country and/or Business Unit reporting and audits.

Benefits support in certain countries (e.g. France Italy)

General HR Administrative tasks including:

Maintaining employment files and records per company policy and legal regulations.

New hire onboarding supporting a positive associate experience upon joining Gartner.

Manage a consistent and comprehensive offboarding process differentiated by regional requirements.

Absence and time management including tracking in company systems processing updates and corrections and providing guidance to associates on system requests internal policies and applying for statutory payments

Updating personnel transactions in the HRIS system.

Reviewing and tracking of right to work and escalating where appropriate

Providing verifications of employment.

Maintain HR paperwork to include transfers promotions and applicable contratual changes.

Project Work/Assignments: Partner on HR Operations regional-specific HRA and HRP initiatives that drive business solutions that contribute to Business Unit or Country HR innovation optimization and growth.

Take initiative to suggest process improvements within HRA roles

Supporting HR Partners on Employee Relations cases with for instance notetaking letters etc

What youll need:

Excellent written and verbal English and X language if required

2 to 3 years of administrative experience preferably in Human Resources

Outstanding customer service skills and sense of urgency in a services environment.

Excellent communication and interpersonal skills problem-solving and decision-making skills and ability to handle sensitive documentation.

Strong understanding of HR processes and the ability to apply business rules.

Strong report-writing/data analysis skills and a solid understanding of HR and employee data.

High level of technical proficiency in Microsoft applications including Word Excel PowerPoint; familiarity with HRIS systems preferred.

Organizational Skills to manage multiple tasks deadlines and priorities efficiently

Who you are:

Individual who understands the necessity for confidentiality and professionalism at all times.

Embodies integrity honesty and transparency.

Demonstrates a desire to learn and take initiative.

Demonstrates strong Customer Service orientation.

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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