At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. If youd like to help us build the place to find and buy anything online across the globe this is your chance to make history. Amazon has a long record of growth and success in non-US geographies. Since launching its first European websites in 1998 Amazon has grown into a global leader in e-commerce with customer-facing websites selling physical goods in five European countries plus Japan China India Canada Mexico and Brazil. Amazon also manages a substantial cross-border business serving customers in more than 100 countries every month with exports from our current websites.
Amazon is looking for an experienced Strategic Account Manager to support some of the top Belgian brands on Amazon and across Europe.
This role provides a real opportunity to develop original ideas approaches and solutions. You will work autonomously with a consultancy approach taking responsibility for achieving business objectives and drive initiatives impacting the overall Domestic Seller base.
The ideal candidate should possess both strong analytical commercial skills mixed with capabilities to elaborate implement and scale strategic vision.
You can look forward to:
- An international working environment at one of the most innovative and successful e-commerce providers in the world
- Collaboration with successful online retailers from various industries
- Collaboration with a competent highly qualified and motivated team
- Excellent growth prospects and opportunities to up-skill
Key job responsibilities
Develop long-term relationships with top Belgian brands support them in the integration of their offers and develop ambitious goals for future growth prospects.
Achieve business and financial objectives and drive the growth of Amazons third-party business across the EU
Identify opportunities to improve the Marketplace business for all sellers through scalable solutions and manage the roll-out of these solutions
Share learnings with your global counterparts (EU US and Asia teams) to drive best practices and to identify new opportunities
Conduct deep dives to understand root causes of seller performance and actions to accelerate growth
Work closely with Head of Marketplace to identify category specific growth opportunities
Identify and manage projects to improve customer and seller experience working closely with internal and external teams
- Fluency in Dutch or French and English.
- Bachelors Degree in Economics Engineering or related degree required.
- 4 years of working experience in management consulting product management or sales management
- Excellent written and verbal communication skills; able to explain complex concepts simply
- Strong analytical skills
- Motivation and decision-making in a highly dynamic environment
- Highly organized and results oriented
- Fluency in Dutch or French and English. Bachelors Degree in Economics Engineering or related degree required. Post-graduate education is recommended. 4 years of working experience in management consulting product management or sales management Excellent written and verbal communication skills; able to explain complex concepts simply Strong analytical skills (including advanced excel and database analysis) and experience solving analytical problems either in professional experience (data analysis) or education Motivation and decision-making in a highly dynamic environment Ability to thrive in an ambiguous environment Highly organised and results oriented
- High level of academic achievement at degree level. Masters Degree is a Plus
- Experience in retail and/or a technology / eCommerce business preferred but not essential
- Ability to work with legal product and internal business owners to reach mutually beneficial agreements
- Experience using or other CRM tool
- Creative has initiative and can constructively advocate on behalf of the customer
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