Insurance Follow Up Specialist
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Job Location:
Austin, TX - USA
Hourly Salary:
$ 16 - 18
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a proactive and detail-oriented Insurance Follow-Up Specialist to manage outstanding insurance claims and ensure timely reimbursement. The ideal candidate will be experienced in navigating payer guidelines resolving claim delays and communicating effectively with insurance representatives. This role is critical for maintaining strong cash flow and reducing accounts receivable aging within the organization.
Key Responsibilities
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Review and manage aging insurance accounts to ensure timely follow-up and resolution of unpaid or underpaid claims.
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Contact insurance companies via phone portal or written communication to obtain claim status appeal decisions or correct issues preventing payment.
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Identify and correct errors related to coding billing coverage or documentation that contributed to claim denials or delays.
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Prepare and submit appeals reconsiderations and corrected claims as needed.
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Document all follow-up activities clearly and accurately in the billing system.
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Collaborate with medical billers coders and providers to gather missing information or clarify discrepancies.
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Analyze denial trends and provide feedback to leadership to improve billing processes.
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Maintain knowledge of payer policies federal regulations and industry changes affecting reimbursement.
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Protect patient privacy and adhere to HIPAA compliance requirements at all times.
Required Experience:
IC
Key Skills
- Sales Experience
- Time Management
- Marketing
- Customer Service
- Communication skills
- Retail Sales
- Business Management
- Outside Sales
- Telemarketing
- Insurance Sales
- Medicare
- Phone Etiquette
