Director, CRM & Industry Solution Consulting

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Department:

Sales

Job Summary

The Opportunity

Were building something special in Singapore. CRM and Industry (CRM & I) Solutions is a prime go-to-market motion for ServiceNow and we need a leader who can roll up their sleeves to grow both the business and the team.

This isnt a role where youll manage from the sidelines. Youll be in the field with your team winning deals in Financial Services Telecommunications and Public Sector while developing the next generation of solution consulting talent. Youll partner directly with the Singapore and Asia Sales Leader and collaborate across our APAC CRM & I and Asia and Korea Solution Consulting Teams to drive real impact.

What Youll Do

Build the Business

Be hands-on in strategic deals across Financial Services Telecommunications and Public Sector
Partner with the Asia CRM & Industry Sales Leader to drive pipeline and accelerate wins
Shape our go-to-market approach for CRM solutions (Service Sales CPQ Field Service) and Industry Solutions
Connect the dots between customer challenges and ServiceNows platform capabilities

Grow the Team

Lead coach and develop a team of Solution Consultants across Asia and Korea
Build a talent pipeline and hire great people as we scale
Create an environment where your team does the best work of their careers
Collaborate with the broader APAC CRM & Industry SC team to share expertise and best practices

Drive Excellence

Set the standard for how we engage customers and demonstrate value
Ensure your team delivers compelling outcome-focused solutions
Balance day-to-day execution with longer-term capability building

Qualifications :

What You Bring

7 years leading pre-sales teams ideally in enterprise software
Track record of being both a player and a coach you can win deals and develop people
Experience in Financial Services Telecommunications or Public Sector is a strong plus
Ability to engage credibly from technical architects to C-suite executives
Comfort with ambiguity and a bias for action in fast-moving environments
Understanding of how AI is transforming enterprise workflows and customer engagement

How We Work

At ServiceNow were guided by four values that shape everything we do:

Win as a Team: We see bridges not walls. We cross them together to deliver brilliant results.

Wow Our Customers: Customers are at the centre of our world. Their challenges are our opportunities.

Create Belonging: We lead with empathy. The best part of you is you.

Stay Hungry and Humble: Our best work is what were doing next. We never stop learning.

What Success Looks Like

In this role youll know youre succeeding when:

Your team is winning in priority verticals and the Asia CRM & Industry business is growing
Your Solution Consultants are developing thriving and choosing to build their careers here
Sales partners actively seek out your team because you make them better
Youre contributing to the broader APAC teams success not just your own patch

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work :

Employment Type :

Full-time

The OpportunityWere building something special in Singapore. CRM and Industry (CRM & I) Solutions is a prime go-to-market motion for ServiceNow and we need a leader who can roll up their sleeves to grow both the business and the team.This isnt a role where youll manage from the sidelines. Youll be i...