Demand & Orders Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Role Definition
Manages staff and activities related to the Sales & Operations Process.

Responsibilities
Coordinating with multiple functions such as manufacturing product group marketing material planning etc. to acquire appropriate requirements to meet customer demand.
Managing day-to-day activities of their staff; participating in interviewing hiring and training and development of associates.
Ensuring compliance with established policies and procedures. Develop improved policies and procedures to strengthen compliance initiatives.
Participating in planning inventory and defining optimal inventory levels and adjustment authority; monitoring inventory levels.

Degree Requirement
Bachelors Degree or above.

Skill Descriptors
Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Working Knowledge:
Approaches a situation or problem by defining the problem or issue and determining its significance.
Makes a systematic comparison of two or more alternative solutions.
Uses flow charts Pareto charts fish diagrams etc. to disclose meaningful data patterns.
Identifies the major forces events and people impacting and impacted by the situation at hand.
Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.

Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate coordinate work across divisions and collaborate in solving problems as one team.
Level Working Knowledge:
Maintains a strong internal network that promotes informal collaboration.
Shares information that may be relevant to other teams across divisions.
Assesses the potential synergies from combining common practices across teams.
Identifies differences among teams that could cause barriers to effective integration.
Applies relevant information gathered from comparable teams to own team.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
Applies an assigned technique for critical thinking in a decision-making process.
Identifies obtains and organizes relevant data and ideas.
Participates in documenting data ideas players stakeholders and processes.
Recognizes clarifies and prioritizes concerns.
Assists in assessing risks benefits and consideration of alternatives.

Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.
Level Working Knowledge:
Raises awareness of potential bottlenecks and disruptions to the schedule.
Breaks tasks into manageable steps that can be incorporated into a personal work plan.
Escalates concerns over competing or conflicting priorities.
Monitors progress continuously and adjusts tactics for handling situations on a case by case basis.
Creates action plans that ensure the accomplishment of responsibilities.

Problem Solving: Knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
Identifies and documents specific problems and resolution alternatives.
Examines a specific problem and understands the perspective of each involved stakeholder.
Develops alternative techniques for assessing accuracy and relevance of information.
Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
Uses fact-finding techniques and diagnostic tools to identify problems.

Process Management: Knowledge of business process improvement tools and techniques; ability to understand monitor update control or enhance existing business or work processes.
Level Working Knowledge:
Employs process flows cycle time process time and waste concepts as appropriate.
Walks through steps decisions measurements dependencies and hand-offs for a specific process.
Creates process flow or work flow diagrams.
Documents types of process decisions and potential impact of each decision.
Identifies and monitors common process bottlenecks.

This position requires working onsite five days a week.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities duties and effort required of employees assigned to this job. At the discretion of management this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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