Job Opportunities Field Operations Manager New Installations & Modernizations
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: Toronto ONCanada
Job ID:86451
We Elevate... Quality of urban life
Our elevators escalators and moving walks safely transport more than two billionof us up and down buildings and across transportation hubs every day. As part of the Schindler team youll discover meaningful work that enhancesquality of life for communities and contributes to making places more accessibleinclusive and sustainable for all. We combine innovation safety and high ethical standards ensuring respect bothamong colleagues and for the world around us. By joining us you dont justbecome part of our success story; you help shape the future and continue our richlegacy that started back in 1874.
WithCanadianHeadquarters in Toronto Ontario Schindler Elevator Corporation specializes in latest-technologyengineering as well as mechanical and micro-technology products designedand rigorously tested for comfort efficiency and reliability. Schindler productscan be found in many well-known buildings throughout Canada includingScotia Plaza Bay & Adelaide Edmonton Arena Calgary Airport andVancouver Canada Line.
Join us as a
Field Operations Manager - New Installations & Modernizations
Your main responsibilities
The Field Operations Manager - New Installations & Modernizations is responsible for managing new installations and modernization operational activities through conforming to customer and company requirements as related to safety cost improvement and customer satisfaction in support of Branch/District objectives. The Field Operations Manager will be responsible for managing coaching and training field employees as well as maintaning health and safety requirements.
Leadership
- Lead District/Branch in the development of operational plans in support of the company and District/Branch new installations and modernization objectives
- Monitor and ensure new installations and modernization execution activities are managed to meet budgetary requirements and meet or exceed financial goals and expectations of department
People Management
- Provide leadership and direction to the new installations and modernization operations team
- Manage direct reports through providing mentorship guidance and constructive feedback to promoteemployee development and ensure training requirements are met
- Actively support Health and Safety initiatives by integrating safe work practices intooperational procedures participating in training activities and promoting a culture of safety
- Participate in company professional development programs to enhance working knowledge of elevatorcompany products services and procedures
- Ensure a safe working environment for all employees
Project/Process Management
- Oversee project management and scheduling activities and hold responsibility for the outcome ofnew installation and modernization jobs
- Ensure department is compliant with ISO requirements and other Schindler BDPs as they relate toNew Installations and Modernization
- Review New Installations and Modernization specifications and drawings
- Interface with local consultants for large or complex new installations and modernizationprojects
- Act as the spokesperson for the District/Branch on issues related to the new installations andmodernization product line including order processing
Customer Orientation
- Develop and maintain relationships with key customers consultants architects contractors and developers
- Communicate to both customer and internal operations the necessary information so as to assurecustomer satisfaction
- Assess and follow customer needs/complaints to satisfactory resolution
- Prepare and maintain required customer information and files in accordance withestablishedprocedures
What you bring
- Post Secondary preferably in Business or Engineering
- 5-8 years in elevator industry or related experience or a similar industry which includes the sales and servicing of capital equipment with at least 3-5 of those years is a senior supervisory or management position
Critical Skills
- Proficient in MS Office
- Coaching and Mentoring: ability to motivate and guide team members
- Communication: Communicate clearly and articulately
- Customer Service: Demonstrate costumer focus through improving performance
- Leadership: Possess solid leadership skills
- People Management: Ability to select train supervise and evaluate staff
- Persuasion: Persuasion is required both internally and externally. Employees and customers must frequently be motivated to act or react in a manner to support credibility
- Presentation: Ability to present materials clearly
- Problem Solving: Ability to fully understand the problem assess responsibility explore alternatives develop creative solutions and negotiate settlements
- Teamwork: Ability to interact with all levels and be an integral part of the operation
- Demonstrate the ability to embrace new concepts and change as well as seek new ways of doing things
Whats in it for you
- Competitive Salary (commensurate with experience)
- Competitive Bonus Incentive Program or Commission Plan
- Wide range of professional and leadership development opportunities
- Competitive Extended Health Dental & Vision Plans
- Generous Paid Time Off Plans
- Tuition Reimbursement Program
- Competitive Group RRSP with Company Match
Required Experience:
Manager
Key Skills
- Time Management
- Construction Experience
- Managed Care
- Management Experience
- Microsoft Outlook
- Utilization Management
- Case Management
- Pediatrics Experience
- Salesforce
- Relationship Management
- Leadership Experience
- Supervising Experience
About Company
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to maki ... View more
