Banquet Manager

Chesapeake, VA - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off

Responsible for leading the banquet functions in the hotel. Plan & manage the banquet areas to achieve customer satisfaction and quality service while meeting and exceeding financial goals.

Responsible for creating banquet services that focus on revenue growth controlling costs protecting and increasing profitability service standards and quality levels for the food and beverage department.
Selection training coaching of staff in alignment with company policies and procedures.
Monitor compliance with all state and local sanitation requirements.
Schedule and receive food and beverage deliveries. Verify shipment contents to ensure product quality and quantity.
Complete bi-monthly liquor and food inventories.
Coordinate BEO events with the Sales staff.
Proactively manage performance of assigned staff to ensure that required work goals are fully achieved.
Recommend or initiate personnel actions such as promotions transfers discharges and disciplinary measures in accordance with all LTD policies and procedures.
Utilize labor management tools to schedule and control costs.
Manage oversee and monitor banquet operations:
- o Coordinate banquet management supervisors and servers for superior coverage of each and every event.
- o Attend and participate in weekly BEO meetings.
- o Coordinate the set-up of each function by verifying desired services and menu in advance with other departments as needed.
- o Conduct function review with guest prior to event; adjust specifications as necessary and follow up to insure all details are correct.
- o Synchronize timing of banquet activities by verifying details with kitchen management and staff.
- o Manage food and beverage service provided during banquets and meetings; ensure the quality of food and beverage products served.
- o Complete purchase orders for specific banquet items and maintain inventory of banquet equipment and supplies. Help coordinate regular inventories.
- o Monitor meeting room usage and suggest changes when appropriate to minimize overhead and maximize revenues.
- o Inspect meeting space on an on-going basis and take appropriate steps to ensure facilities are of the highest cleanliness and in good repair at all times.
Ensure satisfaction of banquet guests by supervising and coordinating banquet associates:
- o Review adjust and approve associate schedules in accordance with staffing requirements of each function; communicate details of functions to associates.
- o Provide associates with orientation and training needed to understand expectations and perform job responsibilities effectively.
- o Ensure banquet space is set up in accordance with guest specifications by supervising set-up staff and inspecting room comfort lighting and temperature prior to event.
- o Communicate performance expectations and provide associates with on-going feedback.
- o Lead monthly departmental staff meetings.
Develop and implement strategies and practices which support associate engagement:
- o Manage the recruitment process ensuring selection of qualified candidates.
- o Provide associates with orientation and training needed to understand expectations and perform job responsibilities effectively.
- o Communicate performance expectations and provide associates with on-going feedback.
- o Provide associates with coaching and counseling as needed to achieve performance objectives.
Create guest satisfaction by providing associates with the training and resources they need to maximize associates engagement and deliver exceptional service and teamwork:
- o Communicate and reinforce the vision for exceptional service to associates.
- o Ensure that associates provide genuine hospitality and foster a teamwork environment.
- o Seek guest feedback review management reports and develop strategies to improve department and hotel services.
Maintain solid and open communications with all hotel operating departments.
Ensure adherence to function space policies and all codes and regulations.
Responsible for covering Restaurant Manager role when needed.
Maintain up-to-date information on program and food and beverage events.
Follow Standard Operating Procedures (SOPs) as outlined in the SOPs.
Other duties projects and tasks as assigned.

Required Knowledge Skills and Abilities (KSAs)

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Additionally the requirements listed below are representative of knowledge skills and or ability required.

Minimum of 2 years of experience in a supervisory capacity in a hotel banquet department.
Must be food safety certified with alcohol service training knowledge. Must have a thorough knowledge of accepted sanitation practices and standards.
Must be able to speak write read and understand the primary language used in the workplace to communicate with guests and employees.
Must be able to work flexible hours.
High school diploma or equivalent required.
Ability to lead train and motivate team members
Strong communication and problem solving skills
Has a sincere desire to exceed guest expectations
Ability to work well under pressure
Strong knowledge of banquet operations
Excellent time management skills
Move lift carry push pull and place objects weighing less than or equal to 50 pounds.
Stand sit or walk for an extended period of time.

Benefits:

Medical Dental Vision & 401 (k) with company match
Voluntary Short Term
Life & Accidental Death Insurance
Hotel Discounts
Paid Time Off
Training and Development Opportunities and Much More!

For more information about joining LTD please visit . We look forward to hearing from you!

Compensation: $55000.00 per year

Offering the perfect blend of comfort style and affordability the Delta Hotel Chesapeake is the only full-service hotel in Chesapeake. Ideally located in the upscale Greenbrier neighborhood with easy access to shopping restaurants and entertainment our hotel is within walking distance to the Chesapeake Conference Center and just minutes from Norfolk Virginia Beach and Suffolk. We are also near the Portsmouth Naval Shipyard Raytheon and Mitsubishi as well as attractions like Chilled Ponds and Farm Bureau Live. At our Chesapeake hotel youll enjoy your choice of guest rooms studio suites or one-bedroom suites; each features free WiFi mini-refrigerator plush bedding and flat-panel TVs. Enjoy a cocktail or have a dining experience in the Luminous Restaurant. Unwind in our indoor pool and fitness room. When planning your next event the Delta Hotel Chesapeakes banquet space can effortlessly accommodate your function.

Required Experience:

Manager

Benefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offResponsible for leading the banquet functions in the hotel. Plan & manage the banquet areas to achieve customer satisfaction and quality...

Benefits:

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off

Responsible for leading the banquet functions in the hotel. Plan & manage the banquet areas to achieve customer satisfaction and quality service while meeting and exceeding financial goals.

Responsible for creating banquet services that focus on revenue growth controlling costs protecting and increasing profitability service standards and quality levels for the food and beverage department.
Selection training coaching of staff in alignment with company policies and procedures.
Monitor compliance with all state and local sanitation requirements.
Schedule and receive food and beverage deliveries. Verify shipment contents to ensure product quality and quantity.
Complete bi-monthly liquor and food inventories.
Coordinate BEO events with the Sales staff.
Proactively manage performance of assigned staff to ensure that required work goals are fully achieved.
Recommend or initiate personnel actions such as promotions transfers discharges and disciplinary measures in accordance with all LTD policies and procedures.
Utilize labor management tools to schedule and control costs.
Manage oversee and monitor banquet operations:
- o Coordinate banquet management supervisors and servers for superior coverage of each and every event.
- o Attend and participate in weekly BEO meetings.
- o Coordinate the set-up of each function by verifying desired services and menu in advance with other departments as needed.
- o Conduct function review with guest prior to event; adjust specifications as necessary and follow up to insure all details are correct.
- o Synchronize timing of banquet activities by verifying details with kitchen management and staff.
- o Manage food and beverage service provided during banquets and meetings; ensure the quality of food and beverage products served.
- o Complete purchase orders for specific banquet items and maintain inventory of banquet equipment and supplies. Help coordinate regular inventories.
- o Monitor meeting room usage and suggest changes when appropriate to minimize overhead and maximize revenues.
- o Inspect meeting space on an on-going basis and take appropriate steps to ensure facilities are of the highest cleanliness and in good repair at all times.
Ensure satisfaction of banquet guests by supervising and coordinating banquet associates:
- o Review adjust and approve associate schedules in accordance with staffing requirements of each function; communicate details of functions to associates.
- o Provide associates with orientation and training needed to understand expectations and perform job responsibilities effectively.
- o Ensure banquet space is set up in accordance with guest specifications by supervising set-up staff and inspecting room comfort lighting and temperature prior to event.
- o Communicate performance expectations and provide associates with on-going feedback.
- o Lead monthly departmental staff meetings.
Develop and implement strategies and practices which support associate engagement:
- o Manage the recruitment process ensuring selection of qualified candidates.
- o Provide associates with orientation and training needed to understand expectations and perform job responsibilities effectively.
- o Communicate performance expectations and provide associates with on-going feedback.
- o Provide associates with coaching and counseling as needed to achieve performance objectives.
Create guest satisfaction by providing associates with the training and resources they need to maximize associates engagement and deliver exceptional service and teamwork:
- o Communicate and reinforce the vision for exceptional service to associates.
- o Ensure that associates provide genuine hospitality and foster a teamwork environment.
- o Seek guest feedback review management reports and develop strategies to improve department and hotel services.
Maintain solid and open communications with all hotel operating departments.
Ensure adherence to function space policies and all codes and regulations.
Responsible for covering Restaurant Manager role when needed.
Maintain up-to-date information on program and food and beverage events.
Follow Standard Operating Procedures (SOPs) as outlined in the SOPs.
Other duties projects and tasks as assigned.

Required Knowledge Skills and Abilities (KSAs)

Minimum of 2 years of experience in a supervisory capacity in a hotel banquet department.
Must be food safety certified with alcohol service training knowledge. Must have a thorough knowledge of accepted sanitation practices and standards.
Must be able to speak write read and understand the primary language used in the workplace to communicate with guests and employees.
Must be able to work flexible hours.
High school diploma or equivalent required.
Ability to lead train and motivate team members
Strong communication and problem solving skills
Has a sincere desire to exceed guest expectations
Ability to work well under pressure
Strong knowledge of banquet operations
Excellent time management skills
Move lift carry push pull and place objects weighing less than or equal to 50 pounds.
Stand sit or walk for an extended period of time.

Benefits:

Medical Dental Vision & 401 (k) with company match
Voluntary Short Term
Life & Accidental Death Insurance
Hotel Discounts
Paid Time Off
Training and Development Opportunities and Much More!

For more information about joining LTD please visit . We look forward to hearing from you!

Compensation: $55000.00 per year

Required Experience:

Manager

Key Skills

Administrative Skills
Time Management
Leadership skills
Organizational Skill
Business Process Skill
Reservation Skills
Banqueting Skills
Banquet Operations
Communication
Relationship Management
Quality Management
Strategic Thinking Skills
Team Player Spirit
Marketing Skills
Problem Solving Skills

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About Company

Marriott

Discover M&R Hotel Management’s expert hospitality solutions. We specialize in hotel operations, revenue management, and guest experience to drive success.

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