Family Investment Administration Supervisor
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Job Location:
Carroll, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
- Assigns work and reviews case records for accuracy timeliness and compliance with State and Federal policies laws and rules and regulations.
- Plans and controls workload to assure quality of services.
- Trains unit employees to ensure the accurate and timely provision of benefits and services.
- Reviews and approves biweekly time sheets and leave requests.
- Utilizes automated systems reports direct observation and customer feedback to deliver high quality customer service consistent with the agencys mission.
- Analyzes employees work product to determine causes of errors and implements corrective action plans.
- Participates in the development and implementation of SOPs to address new policy or changes to existing policy.
- Agency Liaison for the Work Program and Vehicles for Change Program.
- Prepares and submits reports or other data.
- Participates in meetings trainings or local and State-level workgroups.
- Participates in shelter activities during local emergencies as assigned by Administration.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered and to appear on the list of people eligible for hire. Please read all requirements before applying.
Education: A Bachelors degree from an accredited college or university.
Experience: Two years of experience supervising workers engaged in determining eligibility for governmental assistance programs or monitoring compliance in those programs.
Notes:
1. Candidates may substitute additional experience as described on a year-for-year basis for up to four years of the required education.
2. Candidates may substitute the possession of an Associate of Arts degree from an accredited college or university and two years of experience involving public contact and performance of support functions directly related to Family Investment program operations for the required education.
3. These requirements are established by the Family Investment Administration by authority provided in Human Services Article Title 5 Subtitle 2 Section 204 (b)(1) of the Annotated Code of Maryland. The Office of Personnel Services and Benefits of the Department of Budget and Management and the Examination Services Unit of the Maryland Department of Human Services do not have the authority to accept substitutions or equivalents.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.
- Six months of experience with Eligibility and Enrollment(E&E) system and Works Management System.
- One year of experience and working knowledge with the Maryland Family Investment Administration Programs.
- One year of experience supervising Long Term Care (LTC) Public Assistance to Adults (PAA) and/or Temporary Cash Assistance (TCA).
LIMITATIONS ON SELECTION
LICENSES REGISTRATIONS AND CERTIFICATIONS
SELECTION PROCESS
EXAMINATION PROCESS
BENEFITS
As an employee of the State of Maryland you will have access to outstanding benefits including: health insurance dental and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:
Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
Annual Leave ten (10) days of accumulated annual leave per year.
Sick Leave fifteen (15) days of accumulated sick leave per year.
Parental Leave up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays State employees also celebrate at least twelve (12) holiday per year.
Pension State employees earn credits towards a retirement pension.
Positions may be eligible for telework.
FURTHER INSTRUCTIONS
Required Experience:
Manager
Key Skills
- Microsoft Office
- Organizational skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Office Experience
- Personal Assistant Experience
- Microsoft Powerpoint
- Microsoft Excel
- Filing
- Administrative Experience
- Microsoft Outlook Calendar
