The Role We Need:
PadSplit is hiring a Product Designer to support our Member Growth team focused on the member side of our two-sided marketplace. This role is critical to helping the right members successfully join PadSplit while protecting hosts communities and the platform from fraud and abuse. Youll design experiences at the intersection of growth trust and risk - where clarity fairness and empathy matter most.
The Person We Are Looking For:
Were looking for a thoughtful steady designer who is comfortable working through complex and sensitive problems. You care deeply about fairness and clarity and you know how to explain why something is required (not just that it is). You see trust safety and verification challenges as human problems first and enjoy collaborating across Product CX Data Legal and Engineering to untangle messy systems.
Heres What Youll Be Doing Day-to-Day:
- Designing Flows Create member-facing experiences for screening identity verification and income verification
- Integrating Systems Shape UX around API-driven identity income and background verification services
- Balancing Tradeoffs Improve flows that balance conversion trust and fraud prevention
- Cross-Functional Partnering Collaborate closely with Product CX Data Legal and Engineering partners
- Handling Edge Cases Design clear respectful experiences for failures delays reviews retries and denials
- Clarifying Moments Help members understand whats happening and why during sensitive interactions
- Designing Collections Approach collections-related experiences with empathy transparency and dignity
- Iterating Thoughtfully Use research and data to identify friction test improvements and refine over time
Heres What Youll Need to Be Successful:
- Complex UX Experience Background designing multi-step or high-stakes product flows ideally in fintech marketplaces or regulated environments
- Research Fluency Strong instincts for combining qualitative research with quantitative data to guide decisions
- Risk-Aware Design Comfort designing experiences involving identity income money verification or fraud
- API Understanding Working knowledge of API-based systems and how latency errors and partial success impact UX
- Clear Communication Ability to translate complex requirements into simple human-centered language
- Systems Thinking Strong understanding of how upstream design decisions affect downstream outcomes
- Cross-Functional Collaboration Proven experience working closely with Product CX Data Legal and Engineering
- Pragmatic Judgment A calm balanced approach to tradeoffs between growth safety and fairness
The Interview Process:
- NO BOTS HERE: your resume will be reviewed by live humans from PeopleOps and the hiring manager our Head of Design.
- If were interested the next step would be a video screen with a member of the PeopleOps team for about thirty (30) minutes.
- If it goes well the next steps would be a video interview with hiring manager for one (1) hour.
- If warranted the final step would be a video panel interview with key stakeholders at PadSplit for one (1) hour.
- The panel interview will require a candidate to work on a design assessment where you will showcase your design skills to the panel for discussion.
- If warranted then we move to offer!
$100000 - $115000 a year
Compensation is based on the roles scope market benchmarks the persons expertise and experience and the impact of their contributions to our business goals.
Please note:Although the job posting says its in Atlanta Georgia this is a fully remote position. This is a result of our Applicant Tracking System requiring a location to post the role on LinkedIn.
Notice to Applicants:
PadSplit participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process.
PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
The Role We Need:PadSplit is hiring a Product Designer to support our Member Growth team focused on the member side of our two-sided marketplace. This role is critical to helping the right members successfully join PadSplit while protecting hosts communities and the platform from fraud and abuse. Yo...
The Role We Need:
PadSplit is hiring a Product Designer to support our Member Growth team focused on the member side of our two-sided marketplace. This role is critical to helping the right members successfully join PadSplit while protecting hosts communities and the platform from fraud and abuse. Youll design experiences at the intersection of growth trust and risk - where clarity fairness and empathy matter most.
The Person We Are Looking For:
Were looking for a thoughtful steady designer who is comfortable working through complex and sensitive problems. You care deeply about fairness and clarity and you know how to explain why something is required (not just that it is). You see trust safety and verification challenges as human problems first and enjoy collaborating across Product CX Data Legal and Engineering to untangle messy systems.
Heres What Youll Be Doing Day-to-Day:
- Designing Flows Create member-facing experiences for screening identity verification and income verification
- Integrating Systems Shape UX around API-driven identity income and background verification services
- Balancing Tradeoffs Improve flows that balance conversion trust and fraud prevention
- Cross-Functional Partnering Collaborate closely with Product CX Data Legal and Engineering partners
- Handling Edge Cases Design clear respectful experiences for failures delays reviews retries and denials
- Clarifying Moments Help members understand whats happening and why during sensitive interactions
- Designing Collections Approach collections-related experiences with empathy transparency and dignity
- Iterating Thoughtfully Use research and data to identify friction test improvements and refine over time
Heres What Youll Need to Be Successful:
- Complex UX Experience Background designing multi-step or high-stakes product flows ideally in fintech marketplaces or regulated environments
- Research Fluency Strong instincts for combining qualitative research with quantitative data to guide decisions
- Risk-Aware Design Comfort designing experiences involving identity income money verification or fraud
- API Understanding Working knowledge of API-based systems and how latency errors and partial success impact UX
- Clear Communication Ability to translate complex requirements into simple human-centered language
- Systems Thinking Strong understanding of how upstream design decisions affect downstream outcomes
- Cross-Functional Collaboration Proven experience working closely with Product CX Data Legal and Engineering
- Pragmatic Judgment A calm balanced approach to tradeoffs between growth safety and fairness
The Interview Process:
- NO BOTS HERE: your resume will be reviewed by live humans from PeopleOps and the hiring manager our Head of Design.
- If were interested the next step would be a video screen with a member of the PeopleOps team for about thirty (30) minutes.
- If it goes well the next steps would be a video interview with hiring manager for one (1) hour.
- If warranted the final step would be a video panel interview with key stakeholders at PadSplit for one (1) hour.
- The panel interview will require a candidate to work on a design assessment where you will showcase your design skills to the panel for discussion.
- If warranted then we move to offer!
$100000 - $115000 a year
Compensation is based on the roles scope market benchmarks the persons expertise and experience and the impact of their contributions to our business goals.
Please note:Although the job posting says its in Atlanta Georgia this is a fully remote position. This is a result of our Applicant Tracking System requiring a location to post the role on LinkedIn.
Notice to Applicants:
PadSplit participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process.
PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
View more
View less