Senior Patient Access Officer

OHV

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profile Job Location:

Carlton - Australia

profile Monthly Salary: Not Disclosed
Posted on: 19 hours ago
Vacancies: 1 Vacancy

Job Summary

  • Take Your Career to the Next Level:Senior Patient Access Officer opportunity.
  • Fixed Term Full-Time 6 months leave replacement position (with the possibility of extension).
  • Rewardingremunerationpackage of $74704 plus super and access to salary packaging
  • Vibrant team culture where collaboration creativity and mutual support are at the core of everything we do.

About the role:

We are seeking a Senior Patient Access Officer to join our committed and supportive team. This role provides efficient and confidential administrative support in the Integrated Specialist Care team. It is a key contact point for internal and external stakeholders and is critical in supporting our aims of achieving great patient outcomes.

If you enjoy a dynamic working environment have great people skills and would like to make a difference to others by supporting our clinicians we would love to hear from you!

Key responsibilities include:

  • Provide prompt operational support to the program team leader and patient access officers to deliver excellent customer service and ensure that the Integrated Specialist Care department operates smoothly.
  • Manage patient schedules from start to finish optimizing them to minimize gaps and enhance efficiency.
  • Solution-focused to oversee waitlist management operations to maximise patient access.
  • A patient-focused approach with genuine care at the centre of everything you do to provide an exceptional patient experience.

About you:

  • Strong experience in working with a variety of tasks in an administrative environment.
  • Medical administration or medical reception experience desired.
  • Exemplary time management and organisational skills.
  • Exceptional customer service through building and maintaining effective relationships.
  • Ability to work as a senior team member to create and support a positive team environment.
  • to maintain a healthy work-life balance by providing regular opportunities to rest and recharge with a monthly Accrued Day Off (ADO).
  • Create a meaningful difference in the lives of your patients. You will share the pride and satisfaction of putting a smile on every patients face.

For more information regarding the position duties please click here for the position description.

We will be actively shortlisting during the advertising period so please send through your application ASAP.

Please note: We reserve the right to withdraw this ad prior to the closing date once a suitable candidate has been identified.

Applications close: Wednesday 4th February 2026 @ 11.59pm

We acknowledge that diversity increases our ability to transform and achieve better health outcomes therefore we encourage applications from Aboriginal and Torres Strait Islander people people from culturally and linguistically diverse background all members of the LGBTQI community and people with disability.

If you require any reasonable adjustments to fully participate in our recruitment process please email

OHV is committed to child safety and wellbeing and has zero tolerance for child abuse and harm. We provide an inclusive and welcoming environment where cultural safety for children is promoted and practiced.

OHV is a public health service and requires employees to be vaccinated in accordance with policies published by the Department of Health and/or public health orders issued by the government.


Required Experience:

Senior IC

Take Your Career to the Next Level:Senior Patient Access Officer opportunity.Fixed Term Full-Time 6 months leave replacement position (with the possibility of extension).Rewardingremunerationpackage of $74704 plus super and access to salary packagingVibrant team culture where collaboration creativit...
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Key Skills

  • Active Directory
  • Identity & Access Management
  • LDAP
  • SAFe
  • Assistive Technologies
  • Authentication
  • Pediatrics Experience
  • NVDA
  • Sailpoint
  • SSH
  • SSO
  • Oracle