Office Assistant

Applied Pharmaceutical Innovation (API) brings life-saving research to the real world by helping life science innovators bridge the gap between academic research and commercial product development. We are driven compassionate and laser focused on making a dramatic positive impact with everything we undertake.

When you join API you are part of a rapidly growing team that is creating collaborative opportunities to commercialize Canadian life sciences discoveries increasing the amount of commercial research and development in the country and supporting Alberta as a key pillar in Canadas life sciences sector.

This role will be based at our Biotechnology Business Development Centre (BBDC) located at 201194th Street Edmonton Research Park.

** Please note this position requires full-time on-site presence.

Front Desk and Visitor Services

• Staff front desk and serve as first point of contact for building visitors.
• Maintaining security procedures for visitor admission.
• Answer phone calls and assist with deliveries.
• Direct telephone and email inquires.
• Distribute short-term keys/fobs and parking placards.

Meetings Events & Hospitality

• Assisting with the set-up running and closing of meetings and events (can be outside
  regular working hours).
• Manage meeting room bookings Joan devices and assistance with meeting room
  
• Set up and clean meeting spaces.
• Arrange hospitality and catering for meetings.
• Support the hosting of API events.

Office Operations & Facilities

• Daily routine upkeep and maintenance of coffee machine shared kitchens and plants.
• Manage snack inventory and replenishment.
• Interface with contractors supporting tenant/guest experience (e.g. coffee connection Otis)
• Manage mail packages and deliveries to and from the office.
• Coordinate with building operations staff for maintenance requests.

Tenant & Subtenant Relations

• Coordinate and set up office/cubicle space for new team members.
• Coordinate office/cubicle space and be the main point of contact for Subtenants
• Communicate tenant concerns to appropriate API delegate(s).
• Email communication to tenants through CRM.

Administration & General Support

• Communication with vendors and service providers.
• Supporting other API teams as needed.
• Other assorted tasks and errands as required.

Qualifications - (Education Certification Degree Skills Knowledge etc.)

Education

• High School Diploma required.
• Completion of a post secondary education is an asset.

Experience:

• Minimum 2 years of experience client service; relevant volunteer or post-secondary experience will be considered.
• Hospitality event planning tour hosting or service roles (e.g. hotel concierge server hostess) is considered an asset.
• Vendor coordination (e.g. caterers AV providers facilities support) is considered an asset.

Personal Competencies

• Proficiency in hosting and facilitating both in-person and virtual events via Zoom Google Meet and Microsoft Teams.
• Familiarity with SharePoint and working knowledge of Microsoft Office Suite
• Collaborative and enthusiastic team player with excellent interpersonal and communication skills
• Professional demeanor with the ability to act as a representative of API and interface confidently with stakeholders
• Proactive self-motivated and solution oriented with strong attention to detail and commitment to accuracy.
• Dependable resourceful and committed to delivering high-quality service
• Comfortable operating in a startup environment where processes and systems are evolving

Working Conditions:

• Required travel between Edmonton API sites.
• This position requires you to be on site.
• Monday-Friday 8:30am-4:30pm

Additional Required Documents to Support Application

• Applications submitted without a resume AND cover letter will not be reviewed.

Perks and Benefits at API

Comprehensive Health Coverage: At API we prioritize the well-being of our employees. We offer a comprehensive health coverage plan. Our premiums are 100% covered ensuring that you and your dependents receive the necessary healthcare support.

Payment in Lieu of Pension: API provides an additional 15% of your annual base salary as an alternative to traditional pension benefits.

Professional Development Opportunities: We foster a culture of continuous learning and growth. API provides access to various professional development opportunities including training programs workshops conferences and certifications. We encourage employees to enhance their skills broaden their knowledge and stay updated with the latest advancements in the life sciences industry.

Collaborative and Inclusive Environment: At API we believe in the power of collaboration and diversity. We foster an inclusive work environment that values and respects individuals from all backgrounds. We promote teamwork open communication and a supportive atmosphere where everyones contributions are valued.

Generous Paid Time Off: We understand the importance of taking time off to recharge and maintain a healthy work-life balance. API offers a generous paid time off (PTO) policy that includes vacation days medical/personal days and holidays. We encourage our employees to prioritize their well-being and enjoy quality time away from work.

Green Transit Allowance: Employees based out of an office are eligible to enroll in our green transit program which promotes the use of environmentally friendly modes of transportation. By participating in the program you commit to making green transit your primary mode of transportation for at least 75% of your commute to and from work. Green transit includes walking biking carpooling and public transportation.

How to Apply

Interested applicants must submit a resume and cover letter expressing their interest in the position and why they believe they are a strong candidate.

We appreciate all applicants interest and will only contact those selected for interviews.

If you have any questions about the application process or require accommodations during the hiring process please contact .

Our team clients and stakeholders come from a variety of recruiting for our team we welcome the unique contributions that all people bring to the workplace in terms of varied lived experiences education culture gender race sexual orientation religious or ethnic background neurodiversity and cognitive and physical ability.

Before employment successful candidates will be required to meet the requirements of a pre-employment screening which includes background reference checks educational credential verification and criminal reference checks.

Application Deadline: February 4 2026

Required Experience:

Junior IC