Junior Cx Support Customer Service
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
São Paulo Brazil (Hybrid)
Scorp Inc. is a fast-growing social media start-up based in Istanbul and San Francisco. We created a number of mobile applications including the worlds most genuine social network Scorp app. With over 16M users worldwide the Scorp app has successfully re-defined the social network in Turkey. Now we are on a mission to redefine the social and entertainment scene with our newly launched Apps which have already reached 100M users! We are an organization committed to results and to the development of our work teams.
We are looking for a Freelance Customer Service Our ideal candidate will have a high customer orientation good communication skills persuasiveness results orientation and strong problem-solving skills. This position will be responsible for expanding the customer base and building customer loyalty through excellent service building customer loyalty and exceeding customer expectations.
Qualifications:
- Minimum 6 months of experience in Customer Service - Desirable
- Proficiency in communication and collaboration.
- Adeptness in multitasking.
- Being able to be patient and kind when solving the problems.
- Displaying a solution-oriented mindset.
- Ability to adapt to rapid changes.
- Advanced Portuguese and English - Required
Responsibilities
- Resolving customer issues with a positive and proactive approach.
- Keeping customers informed about updates and offers.
- Respond quickly and accurately to a high volume of requests from our customers
- Updating the checklist on a weekly basis
- Demonstrating creativity in templates.
What We Offer:
- Freelance contract (initial phase of Brazil operation).
- Hybrid work flexibility.
- Opportunity to be part of the launch of Scorp Brazil.
- Exposure to an international multicultural environment.
- Learning and growth opportunities as the company scales in LATAM.
Required Experience:
Junior IC
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Scorp Inc. is a fast-growing social media start-up based in Istanbul and San Francisco. We created a number of mobile applications, including the ‘world’s most genuine social network Scorp app. With over 16M users worldwide, the Scorp app has successfully re-defined the social network ... View more
