Mental Health Professional

• Provide direct relationship-based engagement and support to individuals. experiencing homelessness many of whom may have complex mental health behavioral health and housing-related needs.
• Conduct initial and ongoing mental health screenings needs assessments and strengths-based evaluations to inform individualized service planning.
• Support participants in accessing and navigating housing resources including emergency shelter transitional housing rapid re-housing and permanent supportive housing.
• Complete or support completion of Coordinated Entry System (CES) assessments ensuring accurate and timely data entry and follow-up.
• Assist participants with obtaining vital documentation (e.g. state ID birth certificate Social Security card) necessary for housing benefits and employment.
• Provide short-term supportive counseling crisis intervention and de-escalation using trauma-informed and harm-reduction approaches.
• Coordinate care by making referrals and warm handoffs to mental health providers substance use treatment programs healthcare services and other community-based resources.
• Advocate on behalf of participants to reduce barriers to housing healthcare and benefits access.
• Maintain accurate and timely documentation in required data systems including HMIS and internal case management platforms.
• Collaborate with interdisciplinary teams including housing staff peer support specialists CRSS staff CHW staff interns and community partners.
• Participate in team meetings supervision trainings and continuous quality improvement activities.
• Performs other job duties as assigned

• Trauma-informed and strengths-based practice
• Housing First and client self-determination principles
• Engagement of individuals with severe and persistent mental health challenges
• Care coordination and systems navigation
• Cultural humility and equity-centered service delivery

• Independently follows agency policy and procedures
• Follows through with commitments including meeting established timelines
• Identifies and resolves difficult issues
• Project a professional image to all internal and external customers ensuring proper grooming
• Promote customer care through all actions and behaviors
• Works effectively with diverse staff communities and population served
• Maintain a high degree of sensitivity tact and diplomacy during stressful situations.
• A passion for the mission of Breakthrough

• Bachelors degree in social work psychology counseling human services or a related field required (BSW preferred) OR Certified Recovery Support Specialist (CRSS) credential.
• Experience working with individuals experiencing homelessness mental health challenges or housing instability strongly preferred.
• Knowledge of CES HMIS and housing systems is preferred or willingness to be trained.
• Strong documentation communication and organizational skills
• Ability to engage individuals with varying levels of readiness and maintain consistent follow-up.
• Must maintain a valid drivers license along with daily access to a vehicle and acceptable driving record.

• Understanding of gender-responsive trauma informed and healing centered behavioral health practices
• Understanding of substance use disorders and effective approaches to care.
• Understanding of client confidentiality and adherence to the professional code of ethics for social workers professional counselors and CADCs.
• Ability to demonstrate strong interpersonal skills professionalism and problem-solving ability.
• Ability to engage guests at all stages of change
• Ability to demonstrate initiative and follow through and be comfortable working in a changing environment.
• Demonstrates willingness to consistently improve work performance through their relationship and guidance.
• Must possess an accurate and informed understanding of cultural and urban realities especially as related to youth families poverty and community development.
• Knowledge of homelessness systems including day support models shelter systems and Coordinated Entry (CES)
• Knowledge of mental health assessment referral and care coordination in community-based settings
• Knowledge of harm reduction crisis intervention and de-escalation strategies
• Knowledge of housing-focused service models and barriers impacting individuals experiencing homelessness
• Knowledge of interdisciplinary team models including integration of mental health peer support and health navigation
• Knowledge of outcome measurement data tracking and performance monitoring in publicly funded programs
• Knowledge of ethical standards documentation requirements and compliance related to behavioral health services

• Direction received from the Associate Director Behavioral Health Adult Services
• Does not supervise employees

• Medical -We offer group medical benefits through UnitedHealthcare to full-time employees. You have the option of choosing between a PPO or HMO plans. Depending on the plan you choose there may be no cost for an employee single coverage. There is a cost per pay period for coverage for family (i.e. employee plus spouse; employee plus child(ren) or employee plus spouse and child(ren).
• Dental We offer group dental benefits through UnitedHealthcare to full-time employees. You have the option of choosing between a PPO or HMO. This is an employee paid benefit.
• Vision - We offer group vision benefits through UnitedHealthcare to full-time employees. This is an employee paid benefit.
• Life - Through UnitedHealthcare we offer full-time employees term life insurance to the employees family in case of death. The cost of this benefit is paid fully by the organization.
• Short and long-term disability -If you become disabled UnitedHealthcare provides both short-term and long-term disability insurance to full-time employees. The cost of this benefit is paid fully by the organization.
• 401 (k) Plan -We offer a 401(k) plan which is a tax-deferred annuity to assist full-time employees in planning for retirement. We match 50% of your contribution up to a total of 3% of your base salary.
• Section 125 Plan (FSA)-Through TASC we allow full-time employees to make contributions toward premiums for medical insurance out-of-pocket medical expenses dependent care expenses and/or transit and parking on a before tax rather than an after tax basis.
• Vacation Days -Full-time employees in this position are eligible to accrue vacation days at a rate of 6.67 13.33 days per month based on tenure with the organization.
• Personal Days -Full-time employees in this position are eligible for up to 3 personal days annually pro-rated in year one.
• Sick Days -Full-time employees in this position are eligible for up to 10 sick days annually pro-rated in year one.

Required Experience:

Unclear Seniority