Regional Management
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Job Location:
Waltham, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Why Youll Love this Regional Manager Opportunity!
Do you have a passion for building strong teams and leading high-performing dental practices Were looking for an experienced Regional Manager to oversee multiple locations across Massachusetts. This is an exciting opportunity for a dynamic leader who thrives in a collaborative environment loves developing people and is committed to delivering exceptional patient care.
At 42 North Dental we are committed to providing high-quality patient care while fostering a supportive and collaborative environment for our dental professionals. Our network of practices spans multiple locations offering cutting-edge technology comprehensive administrative support and a strong clinical culture that prioritizes both patients and providers.
The Regional Manager reporting to the Director of Operationsis responsible forleadingand owning theoperational financial and human capitalperformance ofall dental practices within the respective region. The role serves as a key liaison between executive leadership and practice-level teams ensuringconsistent execution of organizational strategies operational excellence workforce management and sustained profitability.The Regional Managersupervises each Practice Manager within their regionwhile partnering closely with Dental Directorsand centralized support teams to drive performance whilemaintaininghigh standardsof patient care compliance and culture.
Responsibilities
Responsibilities:
- Is Responsible forthe financial health ofall assigned dentalpractices within the region and drivesall necessaryimprovements based on Key Performance Indicators.
- Drives financial metricssuch asprofit-and-loss and EBITDAstatementstodevelop and execute profitable growth.
- Reviews provider and hygiene productionwith RCD and Hygiene Leadership Teamdrives necessary improvements with the clinical teams.
- Works with the finance teamto forecast andestablishbudgets.
- Presents monthly financial performanceandstrategicrecommendationsto senior leadership.
- Monitorsbilling coding and collection processes to maximize reimbursement and cash flow holding practices accountable for optimization.
- Provide direct oversight and leadership to practice-level teams.
- Effectively translates strategic goals into actionable manageable and measurable tasks.
- Holds Practice Managers and Dental Directors accountable for executing plans through regular check-ins and performance feedback.
- Supports Practice Managers with effective performance management of clinical staff coaching counseling performance reviews employee development plans and correctiveactionsplans as needed.
- Ensuresadherence to company procedures policies and compliance standards.
- Fostersstrong engagement andculturethrough consistent leadership and communicationconsistent with company policies and values.
- Manage schedule to allow for regular field visits (no less than monthly)toeach practice for the purposes of: Meetingwith Dental DirectorsPractice Managers and practice teamsto review practice performanceoperational growth and general officeconcerns/issues.
- Facilities Management: Takes ownership of facilities-related issues byanticipatingproblems and proactively drivingtimelyresolution regardless of centralized ownership.
- Communication: Responsible fordisseminatingcompanycommunication and messaging ofinitiativesand all pertinent informationwithallPractice Managersand teams.
- Timely concise and effective communication.
- In partnershipwith Human Resources ownsthe following:
- Identifiespatterns or recurring concerns to implement proactive solutions that improve employee engagement and reduce future issues.
- Supports leaders and employees by providing guidance on performance conduct and workplace expectations whilemaintainingconfidentiality and professionalism.
- Establishes andmonitorsannual goals andobjectivesfor employees in the practice.
- Executes performance reviews andPIPs and IDPs.
- Acts as a coach forpracticeleadership ensuring high performance outcomes.
- Manages and executes the onboarding of Practice Managers and all practice staff including clinical staff.
- In partnershipwith Recruiting owns practice level staffing.
- Taking action toensurepractices are adequately staffed (openingreqswith all required details interviewing candidates supporting the offer process).
- Designs and executes workforce planningstrategyto ensuretimelyengagement with staffing.
Qualifications
Education&Experience
- Bachelors degreeand/or>5years of multi-site operational leadership experience; dental or healthcare industry preferred. Skills & Competencies
- Strong financial acumen with the ability to interpret P&Ls and KPIs.
- Proventrack recordofleadership coachingcounselingand team development skills.
- Strongcommunicationand resolution skills.
- Proventrack recordof experience providingroot-cause analysisand solutionsexecution.
- Organized data-driven and execution-focused.
- Soundjudgement discretion and professionalism.
- Proventrack recordof developing competencies inbusiness placesoftware and embracingnew technologies.
- Fluency inMicrosoft Office.
- Proventrack recordin executing complex business decisions and navigating challenging employee conversations.
- Operating withhigh accountability ownership anda strong senseof urgency.
Key Skills
- Business Development
- Key Decision Makers
- Customer Service
- Revenue Growth
- Account Management
- CRM
- Salesforce
- Customer Relationships
- New Customers
- Territory
- Cold calls
- Product Line
- Business Relationships
- Sales Goals
- Sales Process
About Company
A leading dental support organization in New England, 42 North Dental was created by dentists for dentists with a 40+ year history in the dental industry.
