Regional Product Support Manager (Parts & Service)

PAPE MACHINERY INC. - AGRICULTURE & TURF DIVISION
NORTHERN OREGON REGION

REGIONAL PRODUCT SUPPORT MANAGER (PARTS & SERVICE):

Are you a proven leader driven by results Are you looking for the autonomy to lead and shape a multi-location parts and service organization

Papé Machinery a premier John Deere dealer and one of the most respected capital equipment organizations in the West is seeking a Regional Product Support Manager to lead parts and service operations across five John Deere Ag & Turf dealerships in Northern Oregon.

This is not a traditional parts & service manager role. It is a senior regional leadership position with broad authority full parts and service P&L responsibility and a direct impact on customer uptime profitability and long-term performance.

Make a difference. Grow your career. Join the Pape Team!

WHAT YOULL DO:

You will lead parts and service performance across five locations (Donald Gresham Hillsboro McMinnville and Salem) setting direction driving execution and developing leaders.

You will serve as the senior regional leader for parts and service responsible for:

• Overall parts and service financial performance including revenue margins and expenses.
• Leading and developing branch parts and service managers and their teams.
• Setting regional priorities standards and expectations aligned with Pape and John Deere.
• Improving efficiency through labor management inventory control forecasting and WIP discipline.
• Developing future leaders and strengthening the management bench.
• Working closely with Sales Precision Ag and senior leadership to grow market share.

WHAT YOU NEED:

This role is built for a strong dealership leader who understands how parts and service drives profitability and customer loyalty. You have led teams managed the business and are ready to operate with broader scope and autonomy.

• Leadership experience in a capital equipment dealership (Ag Turf Construction or similar).
• Hands-on experience running parts and service with real financial responsibility.
• Comfort managing budgets forecasts and expenses.
• A track record of developing a team and improving performance.
• Working knowledge of dealership systems and Microsoft Office.
• Strong communication skills with customers teams and leadership.
• Valid drivers license with a good driving record.

Compensation: Competitive Salary (Depending on Experience) Bonus Opportunity

Why work for Pape:

• Competitive pay based on your skills training and experience level.
• Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical Dental Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date) 40 hours of Sick Leave and 7 paid holidays each year. Pape vacation plans also have tiers based on your seniority so as your seniority grows your vacation time off does as well.
• Advancement Pape is a dynamic growth-oriented organization with a focus on promoting from within.
• Stability and reputation Pape is a family-owned fourth-generation company with over 160 locations over 4000 members and 85 plus years of experience. Pape is known for their stability honesty and integrity.
• Equipment Pape has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape Group maintains a drug-free workplace and as such requires candidates to successfully pass a pre-employment drug test.

Required Experience:

Manager