Associate Director of Undergraduate Admissions Operations, Cornell SC Johnson College of Business

Our Team

The Colleges Office of Undergraduate and Specialized Masters Programs Admissions team plays a critical role in the success of the college through recruiting and engaging with high quality candidates for our undergraduate and specialized professional masters programs. The specialized masters programs (currently 8) are largely pre-professional catering primarily to students just graduating from their undergraduate studies. This past year the masters programs attracted approximately 4200 applications yielding approximately 420 students to Cornell. This team is composed of energetic collaborative and knowledgeable individuals who are passionate about finding top tier applicants are united through a shared vision to elevate the status of our programs and are committed to Cornells core values to diversity and inclusion essential for individual and organizational success.

Enrollment representatives within Cornells colleges schools and units regularly collaborate and partner with the Enrollment Division to accomplish the Universitys enrollment goals.

The Associate Director of Undergraduate Admissions Operations Opportunity

Reporting to and with guidance from the Executive Director of Enrollment Management (EDEM) the Associate Director manages the admissions process (recruitment application processing interviewing review & selection notification and yield) for the JCBs undergraduate programs in the Dyson School and the Nolan School. This includes first-year (freshman) and transfer (external and internal) admissions. The Associate Director also supervises a team including an admissions counselor assistant director of admissions and administrative staff in their tasks related to prospect management application review and selection data tracking and yield. The Associate Director represents JCB admissions to multiple constituencies including prospective applicants and their families guidance counselors and CBOs faculty staff and administration within the college and across the university.

Responsibilities of the Associate Director include compliance with goals and timelines relating to application processing notification and yield as established by the University Admissions Office (UAO) and JCB and its schools.

Under the broader direction of the EDEM the Associate Director supervises the daily tasks of a staff of assistant director admissions counselor and administrative staff in their roles relating to inquiry management application review selection and yield. The Associate Director oversees personnel administration (vacation requests approval of hours etc.) for the group.

The Associate Director manages the involvement of faculty and outside seasonal readers in the application review process.

The Associate Director will participate in strategic planning addressing enrollment targets and collaboration with the EDEM the Associate Director manages enrollment goals for college and university priority groups when composing a class. The Associate Director remains up to date on relevant trends and benchmarks in higher education admissions including ensuring compliance with all federal laws regarding admissions recruitment selection and yield activities.

The Associate Director is responsible for the selection and recruitment of populations including HEOP EOP and the Pre-freshman Summer Scholars Program.

The Associate Director manages the Internal Transfer application process and selection for the college.

The Associate Director is responsible for reporting on activities and outcomes including key performance indicators annual longitudinal and year-over-year comparisons and will have budgeting exposure.

Under the supervision of the EDEM coordination and collaboration with the Associate Director of Graduate Admissions is part of the teams success as the office is rather flat and assistance is occasionally deployed across programs to assist in high volume times as needed.

While position responsibilities vary every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative collaborative open and welcoming; showing respect compassion and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Required Qualifications

• Bachelors with 5 to 7 years of relevant experience or equivalent combination of education and experience.
• Supervisory experience managing a team of individuals toward a goal.
• Collaborative team-oriented. Strong interpersonal skills and service orientation.
• Organized; ability to plan and work per a schedule/calendar handle multiple tasks and complete tasks within time constraints.
• Excellent communication skills: writing speaking (including presentations). Ability to communicate effectively with multiple stakeholders including students faculty staff and community members.
• Analytical thinker; problem solver. Sound judgement confidentiality and discretion.
• Technical aptitude; strong Excel skills word processing databases CRM.
• High energy initiative enthusiasm. Works independently.
• Ability to travel organize travel and plan travel for others.
• Demonstrated skill in understanding cultural differences.

Preferred Qualifications

• Masters degree or equivalent.
• Experience in higher education preferably in admissions marketing & communications.
• Second language fluency (including writing and speaking).
• Experience with OBIEE PeopleSoft Slate CRM systems.

This is a full-time position based in Ithaca NY and will provide hybrid work flexibility.

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health wellbeing sustainability and diversity initiatives.
• Our benefits programs include comprehensive health care options generous retirement contributions access to wellness programs and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: this link to learn more about the Total Rewards of Working at Cornell: leave provisions include three weeks of vacation and 13 holidays: Martin Luther King Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving and the day after and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off Working at Cornell
• Cornells impressive educational benefits include tuition-free Extramural Study and Employee Degree Program tuition aid for external education and Cornell Childrens Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits Working at Cornell

Application Procedure:

When applying through our system please remember to attach your application materials (Resume and Cover Letter) in either Microsoft Word or PDF the Experience Section of your application use the Drop Files Here box to manually drag document(s) into your application. For a more detailed description and instructions on how to apply online please click here as an external candidate.

NOTE: Cornell employees must apply through the Internal Cornell Career site.

• Relocation assistance is not available for this position.
• Visa sponsorship is not available for this position.
• This is a full-time position based in Ithaca NY and will provide hybrid work flexibility.

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