Receptionist

Alpharetta, GA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Department:

Administration

Job Summary

Overview

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the worlds most iconic brands. We design operationalize and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first working together to make others successful and establishing a rich and empowered work culture we create opportunities for our people and the businesses we serve to be successful.

Responsibilities

Summary

The Receptionist creates the first impression for all visitors and MarketSource employeesin all interactions- on the phone via email or in role requires in-office coverage from 8 am to 5 pm five days per addition togreetingandassistingvisitors answering incomingcallsanddirecting calls toappropriatebusinesspartners the receptionist provides general office support with a variety ofclerical activities and related tasksincluding mail and/orpackage distributionand other related dutiesasassigned.

Essential Job Functions:

Greet guests in a professional friendlyandhospitablemanner

Professionally administer all incoming callsand requests

Type memos correspondence reports and other documentsasrequested

Provide callers with information such as company address directions to the company location company fax numbers company website and relatedinformation

Assistin the ordering receiving stocking and distribution of officesupplies

Schedule andmaintainconferencerooms

Maintain and distributeaccurateemployee office phonelist

Utilize the internal request portal to respond and track all work ordersin a timely manner ensuring excellent customerservice

Assistwith office/desk key distribution andmanagement

Assistin new hire security badge processanddistribution

Request building maintenance/repairs asneeded

Assist the Facility Manager with project management coordination tasks ( forconstruction furniture telecommunication procurement and InformationSystems)

Buildcollaborativerelationships with property managementand executive administrativeteamsand communicate issues directly with them forresolution

Assist with and support miscellaneous facilities projects as assigned

Qualifications

Required Knowledge Skills and Abilities:

Working Knowledge MS OfficeSuite(Word ExcelOutlook)

Ability to accurately type 45 words perminute

Demonstrated ability tofollow up and follow throughindependently

Excellent phone etiquette

Excellent verbal and written communication skills

Proven CustomerServiceskills

Strongorganizational skills

Demonstrated excellence ininterpersonal communicationskills

Demonstrated ability to use good judgment and workindependently on assigned tasks as well asmake recommendations for improvement asappropriate

Job Requirements:

1 year of related experience in customer service and/oroffice administration;real estateenvironment highly desired

Tech Friendly/Savvy Intuitive knowledge toeffectivelyoperatemodernofficedevices

Excellent oral and written communication skills

High School Diploma or GED

In-office work 5 days per week (Monday through Friday) 8 am 5 pm or as directed by Facilities Manager

Additional Information

MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law. If you would like to request reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please call or email .

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections plan or program terms. This role may be eligible for the following:

Medical dental & vision
401(k)/Roth
Insurance (Basic/Supplemental Life & AD&D)
Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Unincorporated Los Angeles County Candidates Only:Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable in accordance with the Los Angeles County Fair Chance Ordinance for Employers Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position as outlined above may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.

Required Experience:

Junior IC

OverviewMarketSource is a sales acceleration company focused on delivering better outcomes for many of the worlds most iconic brands. We design operationalize and execute managed sales and customer experience solutions for companies in B2B and B2C environments.Our solutions are purpose-built and tec...