Inside Sales Representative

Job Title: Inside Sales Representative

Job Description:

All Year Cooling and Plumbing is seeking a motivated and customer-focused Inside Sales Representative to join our growing this role you will be responsible for selling HVAC and plumbing products and services to both residential and commercial customers from our office.

The ideal candidate is energetic persuasive and skilled at building strong customer relationships. Your ability to understand customer needs recommend the right solutions and deliver exceptional service will directly contribute to the companys continued growth and success.

Responsibilities and Duties:

• Generate new leads and identify potential customers through outbound calls emails online research networking and other outreach efforts

• Conduct virtual or phone consultations to assess customer needs and recommend appropriate HVAC and plumbing products and services

• Prepare and present detailed proposals quotes and financing options while clearly explaining features benefits and pricing

• Build rapport with customers by answering questions addressing concerns and providing expert guidance on heating cooling plumbing and energy-efficient solutions

• Negotiate pricing and contract terms while meeting sales targets and maintaining company profitability

• Coordinate with installation and service teams to ensure a smooth transition from the sales process to project completion

• Follow up with customers after installation to confirm satisfaction resolve concerns and identify opportunities for additional services or products

• Stay informed on industry trends product updates and competitor offerings to effectively position company solutions

• Maintain accurate and up-to-date records of customer interactions sales activity and pipeline updates within CRM systems

• Collaborate with sales leadership and team members to develop strategies set performance goals and contribute to overall sales success

Qualifications:

• Previous experience in HVAC plumbing inside sales or a related customer-focused sales role preferred

• Strong understanding of HVAC and/or plumbing systems including installation maintenance and service solutions

• Excellent communication and interpersonal skills with the ability to build trust and long-term customer relationships

• Demonstrated ability to identify customer needs recommend solutions and close sales effectively

• Strong negotiation persuasion and objection-handling skills

• Self-motivated and results-driven with a history of meeting or exceeding sales goals

• Ability to work independently while also contributing to a collaborative team environment

• Proficiency with CRM systems Microsoft Office Suite and sales presentation tools

• High school diploma or equivalent required; additional sales or technical certifications are a plus

Additional Information:

Equal Employment Opportunity: All Year Cooling and Plumbing is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and supportive workplace for all employees.

Join All Year Cooling and Plumbing and become part of a team dedicated to delivering exceptional comfort and home service solutions with outstanding customer care across South Florida and beyond.