Care Management Assistant
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Job Location:
Little Rock, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
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Closing Date:
Type of Position:
Clinical Staff - Nursing
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical Dental and Vision plans available for qualifying staff and family
- Holiday Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting please contact Human Resources at .
Department:
ICE Core Assistant CSM
Departments Website:
Summary of Job Duties:
The Care Management Assistant (CMA) position will support the Care Management Department and teams with non-clinical support for the discharge planning and utilization review process of patients at UAMS. The discharge planning process starts with admission. The CMA will communicate with post-acute facilities patients families and other UAMS team members to ensure that services are arranged as ordered. The Care Management Assistant supports the inpatient Care Management team (RN Case Managers and Social Workers) in facilitating the referral process with post acute providers for discharge planning. Care Management Assistants do meet face to face with hospitalized patients as part of this process. Flexibility is necessary. Strong communication skills are required.
Job duties must be performed on the UAMS campus.
Qualifications:
Minimum Qualifications:
- High School diploma/GED plusThree (3) years of administrative experience/documentation experience OR Associates Degree plus One (1) year of administrative experience/documentation experience
- Two (2) years of customer service experience
- One (1) years of experience with medical records
Preferred Qualifications:
- Associate or Advance Degree
- One (1) year or more year(s) of experience in a Healthcare settings
- Registration and appointment scheduling experiencewith EPIC.
- Medical Terminology.
- Experience working with DME companies or other post-acute care organizations
Additional Information:
Responsibilities:
- Works collaboratively with the RN Care Manager and Social Work team members focused on care of the patient and family to facilitate timely discharges and support a smooth transition to the next level of care for all patients.
- Communicates the coordinated referrals to post discharge providers including home health home and inpatient hospice Long Term Acute Care facilities Skilled Nursing Facilities Assisted Living facilities transportation and others as needed for a safe discharge plan.
- Gathers and provides all relevant information needed by facilities to provide for care transitions following policy with regards to release of information.
- Conducts follow-up calls with providers to ensure receipt of needed information and expected timing of acceptance.
- Arranges discharge appointments for patients following up at UAMS or other community providers.
- Ensures the appointments are listed as part of the patients discharge education.
- Demonstrates a working knowledge of payerbenefits (Medicare Medicaid as well as managed care and commercial payors). Completes required regulatory documentation for patient admissions with the guidance of Care Management team (examples include but not limited to MOON notices Medicare Important Messages etc.).
- Meets face to face with hospitalized patients as part of this process.
Customer Service: Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers management team and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assist internal and external stakeholders as needed with exceptional customer service.
May perform other duties as assigned.
PHYSICAL REQUIREMENTS
Stand
Continuously
Sit
Never
Walk
Frequently
Bend crawl crouch kneel stoop or reach overhead
Frequently
Lift and carry weight
26 - 50 lbs
Push and pull weight
26 - 50 lbs
Use hands to touch handle or feel
Continuously
Talk
Continuously
Hear
Continuously
Taste or smell
Occasionally
Read concentrate think analytically
Continuously
Physical Environment
Inside Medical Facility Environment
Noise Level
Loud
Visual Requirements
Color discrimination
Depth perception
Far visual acuity
Near visual acuity
Hazards
Chemical
Electrical
Heavy machinery
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact for any recruiting relatedquestions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening Criminal Background Check Substance Abuse Testing
This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Hearing
Frequent Physical Activity:
Feeling Grasping Manipulate items with fingers including keyboarding Repetitive Motion Sitting Standing Talking Walking
Occasional Physical Activity:
Balancing Crouching Kneeling Lifting Pulling Pushing Stooping
Benefits Eligible:
YesRequired Experience:
Junior IC
Key Skills
About Company
UACCB is a two-year, accredited Arkansas community college with on-campus and online classes offering a variety of degrees and technical certificates.
