Senior Product Manager Savings
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
At OakNorth were on a mission to empower the UKs most ambitious businesses. Since 2015 weve lent over $18 billion across the UK and US helped create more than 58000 new homes and 36000 new jobs and supported hundreds of thousands of personal savers all while fuelling the UK economy.
About the role
OakNorth Personal Savings is a core funding engine for the bank managing billions in AUM. OakNorth is one of the neobanks in the UK responsible for 46% of new growth in the Industry.
As a Senior Product Manager (IC) in the Personal Savings squad youll own major parts of our direct-to-customer retail savings proposition work with the partnerships team to develop and distribute our products shaping the product portfolio across acquisition onboarding in-life servicing and reinvestment.
This is a highly commercial role: youll work with some of the strongest commercial minds in the industry and partner closely with Pricing Finance/Treasury Engineering Design Risk/Compliance and Operations to build a best-in-class savings experience balancing customer value regulatory discipline operational scalability and cost-of-funds realities.
This role is ideal for a data-led PM. You will be expected to define the metrics that matter form hypotheses run analyses (often self-serve) and use evidence to drive prioritisation and pricing/product trade-offs.
What you will be accountable for
- Own and drive the retail savings roadmap
- Own outcomes roadmap and delivery for key areas of the direct retail savings proposition (across web app).
- You are accountable for the definition launch configuration lifecycle management and operation of savings products (e.g. term notice ISAs easy access) including product definition eligibility rules maturity behaviour and reinvestment mechanics.
- Translate strategy into clear problems to solve measurable OKRs and a roadmap that delivers impact not just output.
- Build a proposition that wins beyond interest rates
- Understand customer needs and behaviours across the lifecycle (acquisition funding in-life maturity/reinvestment) using research and data to guide prioritisation.
- Improve conversion confidence and retention through clearer journeys better product packaging and reduced friction.
- Be the product partner to Pricing and Finance/Treasury
- Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign-off with clear evidence trade-offs and customer impact.
- Be responsible for shaping product and pricing hypotheses testing them in-market and translating performance data into clear recommendations on rate changes mix and lifecycle strategy
- Help build the operating cadence between Product Pricing (hypotheses experiments measurement iteration).
- Ship high-quality product with Engineering Ops
- Work hands-on with engineers and designers to define deliver and iterate solutions safely in a regulated environment.
- Partner with Operations to reduce avoidable contacts and operational drag through self-serve improvements and process simplification.
- Maintain a high bar for resilience quality and customer trust.
- Contribute to partner-linked delivery where relevant
- Support areas where partner journeys intersect the core platform (e.g. shared capabilities servicing funding flows) while keeping the primary focus on direct retail.
What success looks like
- Measurable improvements to achieving our volume needs at expected margins.
- Constant uplift in end-to-end funnel and customer lifecycle events (conversion funding reinvestment retention).
- Faster shipping with fewer incidents and less operational overhead.
- Strong product contribution to pricing decisions: clearer narratives cleaner trade-offs stronger measurement.
About you
- Must-haves
- Strong product craft: discovery problem framing prioritisation and outcome ownership .
- Strong understanding of the UK retail savings market including customer rate sensitivity aggregator dynamics reinvestment behaviour and competitive positioning.
- Strong commercial judgement and comfort operating within constraints (margin/cost-of-funds awareness liquidity/mix implications portfolio trade-offs).
- Demonstrable quantitative skill: you can define the right metrics analyse performance design tests and make decisions based on evidence.
- Highly credible with cross-functional stakeholders: you can influence Pricing/Finance align Engineering and navigate Risk/Compliance and Ops.
- Data-driven: fluent in metrics experimentation and honest performance assessment.
- Excellent written and verbal communication: can distil complex analysis into recommendations and clear decisions.
- Nice-to-haves
- Experience improving customer journeys (onboarding/KYC conversion or reinvestment flows) in savings products.
- Experience with aggregator/affiliate-led acquisition.
- Experience simplifying operational processes or building scalable servicing journeys.
- Exposure to or interest in US deposit products is a plus particularly differences in customer behaviour regulation and pricing dynamics.
What makes working here better
- This is a truly hybridrole offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. Theres no fixed requirement for days in the office instead we focus on creating space for engineers & product to engage meaningfully whether thats in-person for whiteboarding sessions or remote for deep focus work.
- Work-life balance - 25 days holiday (plus bank holidays) each year and enhanced family leave allowances.
- Competitive salary & equity - We want people to have a serious stake in the business.
- Good kit - Your choice of the best laptop running macOS or Ubuntu.
- Team socials - The opportunity to get to know each other outside of work.
- Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day.
- Commuter support - We offer the cycle to work & EV scheme.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
OakNorth Credit Intelligence Suite transforms commercial lending, giving banks 360° views of borrowers, with deeply granular, forward-looking insight, to improve efficiencies, lower credit risk, and drive profitable growth through economic cycles. Banks lend smarter, lend faster, and ... View more
