Business Instructional Advisor

POSITION SUMMARY:

SPECIAL INSTRUCTIONS TO APPLICANT:

• Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicants qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process you will be prompted to attach these documents in the area titled Resume. Please either combine ALL documents into ONE attachment OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration.
• For inquiries and additional information please contact Human Resource Services via email at or by phone at .

POSITION DESCRIPTION:

The PIER (Planning Infrastructure and Economic Revitalization) part-time Business Instructional Advisor position supports the operations of the PIER Grant through the provision of professional instruction and advice to entrepreneurs and companies throughout the burn-scar region who are interested in building their operations. The burn-scar consists of the towns of Talent Phoenix and Shady Cove in Jackson County OR.

While performing duties independently and under general supervision from the PIER Director the Business Instructional Advisor maintains high levels of integrity confidentiality and service to the clients who come to us for education advice and assistance. The Business Instructional Advisor works within guidelines established by SOU and the PIER Grant Agreement between SOU and OHCS.

Additional data collection and reporting responsibilities under this project include household income surveys to determine LMI (Low to Moderate Income) service provision and using creativity in service promotion and development to affect the LMI business community to the greatest extent as it rebuilds post-cataclysmic fire damage from the 2020 Straight-line and Obenchain fires. Business development education classes formation and delivery are integral to this position.

This position is supported by grant funds and employment is contingent upon the continuation of the event of a loss or reduction of funding appointments supported by these sources may be terminated without advance notice.

Minimum Requirements

• A Bachelors of Science or Arts in business marketing information technology economics communications or a closely related field;
• Private business experience as either an owner a manager / director or as an executive;
• Prior experience working in community-based organizations such as Chambers of Commerce SCORE Small Business Development Centers or other non-profit organization devoted to business development;
• Two years experience and knowledge of business assessment practices;
• Knowledge of business lending practices and coaching businesses to be ready to make funding requests;
• Experience in developing and presenting business development information to groups of people in an instructors role.

Note: Some exceptions to the education requirement may be made for certain specialty skills or advanced capabilities that have been developed through a combination of prior employment and industry technical training with demonstrated competence.

Preferred Requirements

• A Masters degree in a business or technical area from an accredited academic institution;
• Experience with CRM or Enterprise Systems software;
• Experience instructing students at either the Community College or University levels as regular or adjunct faculty.

Essential Functions

Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:

(90%) Duties Include

• Serve as lead Instructional Adviser to the burn-scar communities LMI businesses;
• Provide professional client advising services according to SOU and PIER standards;
• Enter client contact and session information into the database;
• Remain current with business planning and industry knowledge;
• Work with local business organizations in a coordinated service-delivery model.

(10%) Duties Include

• Teach classes seminars orientations or workshops for LMI businesses;
• Develop and present materials that are appropriate to teach young business people that support the stage of development each are in;
• Manage the content presenters methods of classroom teaching to provide an interesting and informative class experience for each participant.

Skills Knowledge and Abilities

• Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner both verbally and in writing.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
• Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
• Expressed ability to work with frequent changes in policies and procedures under pressure of deadlines in a fast-paced environment.
• Strong analytical and research skills; demonstrated ability to gather evaluate and to develop well-reasoned conclusions and recommendations.
• Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
• Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion tact and diplomacy.
• Takes initiative in independently planning organizing and performing work assignments within broadly defined parameters
• Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
• Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and proficiency with a variety of computer applications including word processing spreadsheets databases online systems social media platforms Internet as well as online calendaring and email.
• Demonstrated ability to initiate establish and foster communication and teamwork by maintaining a positive cooperative productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
• Working knowledge or ability to quickly learn university infrastructure policies and procedures.
• Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
• Ability to deliver effective trainings to businesses within a group setting;
• Ability to develop marketing materials and outreach into the business community to recruit and enroll qualified businesses;
• Ability to provide one-to-one confidential business development advising services to business owners and potential owners in a professional manner;
• Ability to enter client records into the PIER Management Information System (Google Drive) software regarding the time spent subjects discussed and action items that result from the advising session;
• Ability to deliver presentations at events such as workshops guest speaker engagements and to support staff meetings as needed;
• Ability to successfully work with business enterprises as a mentor role model instructor and adviser;
• Ability to analyze barriers to business growth and discuss possible solutions with client businesses;
• Ability to research and report findings for strategic planning and market acquisition purposes.

Physical Demand

• Normal office activities such as sitting/standing at a desk using a computer and communicating in person in writing and via phone with others.
• May move/transport up to 25 pounds on occasion.

Special Conditions

• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
• Must be able to successfully pass a pre-employment background check.
• This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
• The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.
• This position is supported by grant funds and employment is contingent upon the continuation of the event of a loss or reduction of funding appointments supported by these sources may be terminated without advance notice.

SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce

In compliance with the Americans with Disabilities Act (ADA) Southern Oregon University will provide if requested reasonable accommodation to applicants in need of accommodation in order to provide access to the application interviewing and selection process. You are not required to note the presence of a disability on this application. If however you require a reasonable accommodation in the application and/or interview process due to disability requests must be made in a timely manner to Human Resources.

Diversity Statement:
Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity our educational process is diminished. Working together in support of our commitment to diversity we strengthen and enrich our role as learners educators and members of a tightly connected global community. We encourage those who share in our commitment to diversity to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.

SOU Land Acknowledgement
We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta Takelma and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization the Gold Rush and armed conflict between 1851 and 1856. In the 1850s the discovery of gold and settlement brought thousands of Euro-Americans to their lands leading to warfare epidemics starvation and villages being 1853 the first of several treaties were signed confederating these Tribes and others together who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States and in return they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856 these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today the Confederated Tribes of Grand Ronde Community of Oregon () and the Confederated Tribes of Siletz Indians () are living descendants of the Takelma Shasta and Latgawa peoples of this area. We encourageYOUto learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people.

Notice to Prospective Employees
Section 485 of the Higher Education Act and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the Clery Act) require that prospective employees be notified of the availability of SOUs Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use possession and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.

An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: A physical copy of the ASR is available at no charge upon request. To request a copy please visit the Office of the General Counsel located in Churchill Hall 1250 Siskiyou Boulevard Ashland Oregon 97520. For more information call or email.