Referral Coordinator II
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Job Location:
Boston, NH - USA
Hourly Salary:
$ 18 - 26
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Essential FunctionsProvides administrative support and coordination for all aspects of patient care for new patients
Coordinates new patient consultations with referring offices.
Serves as a single point of contact for both referring offices and new patients.
Obtains accurate patient demographics insurance medical records images/CDs and PCP referral.
Schedules new patient consults based on diagnosis acuity and Provider availability. Reschedules as necessary.
Using the electronic record alerts Nurse Navigators Financial Counseling Clinical Trials and Registration of the new consultation.
Answers and returns calls from both patients and referring office in a timely manner.
Demonstrates competence in performance of duties related to data collection.
Demonstrates competency in using computer systems office equipment and resources to facilitate new patient intake.
Performs other duties as assigned Complies with all policies and standards
Qualifications
Education
High School Diploma required.
Can this role accept experience in lieu of a degree
No
Experience
Scheduling experience in administrative medical office setting 3-5 years required
Knowledge Skills and Abilities
Strong communication and organization skills.
Ability to manage multiple projects and tasks at once.
Attention to detail.
Ability to problem-solve.
Possess time management skills.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.58 - $26.58/HourlyGrade
3EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
Key Skills
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
