CS Training Specialist

Taipei City - Taiwan

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

We will look at all seller experiences in Coupang and help you improve on the need for improvement through Insight

Position: Training Specialist

What will you do
Develop and manage training materials for all consultation skills in Seller Support
Organize training operations for new business initiatives in Seller Support
Training for new Seller Support Consultant / OSP agents
Onboarding and training operations for new hires in Seller Support

Essential Qualifications:
Bachelors degree holder
More than 3 years of experience working in the training/ e-commerce industry.
Excellent MS Excel MS Word and PowerPoint skills
Prior involvement in projects aimed at improving customer experience or operational processes.
Fluent communication skills with related departments both verbally and in writing
Flexible handling of new and diverse tasks

Required Experience:

We will look at all seller experiences in Coupang and help you improve on the need for improvement through InsightPosition: Training SpecialistWhat will you do Develop and manage training materials for all consultation skills in Seller Support Organize training operations for new business ini...