About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical preventive and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Join the Economic Stability and Self-Sufficiency team as a Supervisor and lead the daily operations of a parish or district office serving individuals and families in need. This role oversees staff who deliver critical financial and supportive benefits through programs such as SNAP FITAP Kinship Care Assistance and STEP. The position offers the opportunity to guide staff performance ensure accurate and timely benefit delivery and manage complex federal and state program requirementsmaking a direct impact on community well-being while supporting program integrity and compliance.Minimum Qualifications
Six years of economic stability social services experience; OR
Six years of full-time work experience in any field plus three years of economic stability social services experience; OR
A bachelors degree plus three years of economic stability social services experience; OR
An advanced degree in a social sciences field business public or health administration plus two years of economic stability social services experience.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role as defined by the State Civil Service can be found
here.Job Duties and Other Information
Job Duties:
- Supervises Social Service Analysts and an Economic Stability Specialist including staff training performance management leave approval conflict resolution and oversight of unit operations which may span multiple parishes.
- Leads the resolution of client and staff disputes complaints and conflicts by conducting interviews investigating issues and ensuring timely and appropriate resolutions.
- Reviews cases and subordinate work for accuracy timeliness and completeness in determining eligibility for SNAP FITAP Kinship Care Assistance and STEP program benefits.
- Ensures accurate data entry and case maintenance in the Louisiana Integrated Technology for Eligibility System (LITES) including verification documentation review and identification of error trends with corrective action implementation.
- Provides policy guidance and training to staff by maintaining up-to-date knowledge of program policies interpreting procedures coordinating with regional program specialists and participating in required professional development and disaster readiness training.
- Compiles and analyzes statistical and management reports supports administrative functions in the absence of the ES Manager and builds partnerships with community providers to strengthen referral processes and expand client services.
Position-Specific Details:
Location:Medical Vendor Administration / ES Covington Region 9-FSA 1 / Tangipahoa Parish
Appointment Type: This is a promotionalopportunity open only tocurrent permanent employees in a classified position with Louisiana Department of Health Medical Vendor Administration
Cost Center:
Position Number(s):
Compensation: This position is eligible for the following Special Entrance Rates (SER) as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity.
Economic Stability Supervisor - $24.35 hr / $1948.00 bi-weekly
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Patricia Walker
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge LA 70821
This organization participates in E-verify and for more information on E-verify please contact DHS at 1-.
LDH supports Louisianas commitment to being a State as a Model Employer (SAME) by promoting the recruitment hiring and retention of individuals with disabilities.
Information on the Louisiana Works Louisiana Rehabilitation Services is availablehere.
Required Experience:
Manager
About this Job The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical preventive and rehabilitative services for all residents of the State of Louisiana.Learn more about Louisiana Department of HealthJoin the Economic Stability and Self-Suf...
About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical preventive and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Join the Economic Stability and Self-Sufficiency team as a Supervisor and lead the daily operations of a parish or district office serving individuals and families in need. This role oversees staff who deliver critical financial and supportive benefits through programs such as SNAP FITAP Kinship Care Assistance and STEP. The position offers the opportunity to guide staff performance ensure accurate and timely benefit delivery and manage complex federal and state program requirementsmaking a direct impact on community well-being while supporting program integrity and compliance.Minimum Qualifications
Six years of economic stability social services experience; OR
Six years of full-time work experience in any field plus three years of economic stability social services experience; OR
A bachelors degree plus three years of economic stability social services experience; OR
An advanced degree in a social sciences field business public or health administration plus two years of economic stability social services experience.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role as defined by the State Civil Service can be found
here.Job Duties and Other Information
Job Duties:
- Supervises Social Service Analysts and an Economic Stability Specialist including staff training performance management leave approval conflict resolution and oversight of unit operations which may span multiple parishes.
- Leads the resolution of client and staff disputes complaints and conflicts by conducting interviews investigating issues and ensuring timely and appropriate resolutions.
- Reviews cases and subordinate work for accuracy timeliness and completeness in determining eligibility for SNAP FITAP Kinship Care Assistance and STEP program benefits.
- Ensures accurate data entry and case maintenance in the Louisiana Integrated Technology for Eligibility System (LITES) including verification documentation review and identification of error trends with corrective action implementation.
- Provides policy guidance and training to staff by maintaining up-to-date knowledge of program policies interpreting procedures coordinating with regional program specialists and participating in required professional development and disaster readiness training.
- Compiles and analyzes statistical and management reports supports administrative functions in the absence of the ES Manager and builds partnerships with community providers to strengthen referral processes and expand client services.
Position-Specific Details:
Location:Medical Vendor Administration / ES Covington Region 9-FSA 1 / Tangipahoa Parish
Appointment Type: This is a promotionalopportunity open only tocurrent permanent employees in a classified position with Louisiana Department of Health Medical Vendor Administration
Cost Center:
Position Number(s):
Compensation: This position is eligible for the following Special Entrance Rates (SER) as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity.
Economic Stability Supervisor - $24.35 hr / $1948.00 bi-weekly
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:
Patricia Walker
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge LA 70821
This organization participates in E-verify and for more information on E-verify please contact DHS at 1-.
LDH supports Louisianas commitment to being a State as a Model Employer (SAME) by promoting the recruitment hiring and retention of individuals with disabilities.
Information on the Louisiana Works Louisiana Rehabilitation Services is availablehere.
Required Experience:
Manager
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