Part Time Educational Tech Assistant

Major Responsibilities

• Supports the identification implementation and use of educational technology tools and resources across all modalities as directed by the Educational Technology Coordinator.

• Collaborate with other members of the Educational Technology team and faculty/staff to plan and deliver educational technology professional development and /or training across all modalities.

• Supports faculty with the identification implementation and use of educational technology tools pedagogy and resources across all modalities.

• Supports faculty and staff in meeting required accessibility standards and student accommodations inside the Learning Management System (LMS).

• Assists the members of the Educational Technology team in the delivery of educational technology training and/or professional development across all modalities.

• Assists the Educational Technology Coordinator with student orientation and faculty onboarding related to the Learning Management System (LMS) and educational technology as needed.

• Assists the Educational Technology Coordinator with matters relating to classroom educational technology tools.

• Provides helpdesk support for the Learning Management System (LMS) and related integrations and educational technology tools for students faculty and staff.

• Other duties logically associated with this position may be assigned.

All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA) other applicable regulatory requirements and professional standards.

Skills & Knowledge

• Knowledge of various digital learning platforms such as learning management systems (Canvas Blackboard Brightspace etc.) publisher platforms (Pearsons MyLabsMastering McGraw-Hill Connect Cengage MindTap etc.) and other platforms required.

• Knowledge of communication platforms such as email instant messaging (Microsoft Teams Slack) and synchronous webcast meeting tools (Zoom Microsoft Teams GoTo Meeting) is required.

• Knowledge of customer service and/or helpdesk support best practices and the ability to deliver customer service with a calm and reassuring presence is preferred.

• Knowledge of effective teaching practices/pedagogy and best practices training is preferred.

• Possesses effective oral and written communication skills.

• Ability to work independently as well as collaboratively and can organize multiple tasks and projects.

• Ability to learn new systems efficiently and follow standards and practices.

Pay Range: $20- $25

Schedule: 28 hours a week

Education & Experience

• A minimum of an Associate Degree required. A Bachelors Degree preferred.

• Experience working in higher education is preferred.

• Experience working in a field that directly relates to the responsibilities of the position is preferred.

• Experience facilitating the integration of technology in education is preferred.

• Successful completion of Quality Matters Applying the Quality Matters Rubric (APPQMR) is preferred and will be required as part of ongoing professional development.

Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.