Experienced Project Coordinator
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
CRBR is seeking an experienced highly organized Project Coordinatorto lead our branch administrative team. This is a senior lead-level role for someone who has mastered the Project Coordinator function and understands how every detail impacts operations customer experience and company success.
This is a fast-paced high-volume environment. You will be juggling phones software systems customers technicians project managers and deadlinesoften all at once. The ability to multitask prioritize quickly and stay calm under pressure is essential.
As a Project Coordinator you will oversee office operations support the Branch Manager and ensure every project is handled accurately and on time from intake through closeout. You are often thefirst and most consistent point of contact for our customers insurance partners and vendors. Your ability to communicate clearly professionally and confidently over the phone is critical.
Youll be the heartbeat of the office: keeping jobs moving customers informed and the team aligned especially during high-stress situations for homeowners and adjusters.
What Youll Do
- Oversee office administrative and project coordination activities
- Serve as a primary customer contact delivering calm professional and solution-focused communication over the phone
- Handle high-volume inbound and outbound calls while actively managing multiple projects
- De-escalate concerns and provide reassurance to distressed clients
- Thrive in a fast-paced environment with constant interruptions and shifting priorities
- Manage schedules projects and documentation across multiple systems
- Handle accounts receivable and collections
- Track projects and generate reports
- Issue and manage purchase orders and accounts payable for your teams projects
- Assist with onboarding and offboarding employees
- Support HR with employee relations matters
- Process daily time records for payroll
- Collaborate with other branches and teams as needed
What Were Looking For
- 4 years at CRBR or 7 years of equivalent office management experience
- Exceptional over-the-phone customer service skills
- Ability to confidently communicate with homeowners adjusters and vendors in emotional or high-pressure situations
- Proven ability to multitask and stay organized in a fast-paced environment
- Advanced written and verbal communication skills
- Strong leadership and training ability
- High attention to detail with a sense of urgency
- Experience with accounts receivable and meeting collection goals
- Proficiency in Windows-based systems Outlook Excel and Word
- Experience with Contractor Connection Alacrity Proven PSA Search Express and other TPAs
- Ability to work with discretion and confidentiality
- A natural leader who models CRBRs Core Values: Respect Integrity Teamwork and Excellence
Required Experience:
Senior IC
Key Skills
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Visio
- Microsoft Powerpoint
- Microsoft Excel
- Project Management
- Sharepoint
- Project Management Software
- Microsoft Project
- Administrative Experience
- Project Coordination
About Company
Property Damage Services - Restoration & Construction, Water Damage, Fire Damage, Sewage & Water Extraction, Cleaning, Disinfection,
