Under the direction of the ObGyn Chief Administrative Officer and the ObGyn Division Director the ASOG Operations Manager is responsible for overseeing the Division of Academic Specialists in ObGyn clinics which supports the practices of 27 faculty members 14 APPs and 16 Certified Nurse Midwives. The ASOG Operations Manager is responsible for leading the division in coordination with the Division Director monitoring and maintaining operational processes and fostering the delivery of superior customer service. The successful applicant will be responsible for standardizing clinical care across the various clinic locations coordinating clinical care and patient education with the divisions nurse council collating and reporting monthly benchmarking metrics. The successful applicant is held accountable for meeting local and organizational goals that strive for optimal work processes and the highest quality of patient care. The ASOG Operations Manager collaborates with physicians on issues related to the management of patient care and interacts with clinic managers regularly to promote consistency high quality and effective care.
The successful applicant will possess the following attributes:
Ability to facilitate meetings negotiate with and influence others.
Ability to present oneself and ones ideas with clarity confidence and poise.
Proven critical thinking and problem-solving ability.
Ability to establish trust and credibility at all levels of the organization.
Ability to prioritize tasks and manage time effectively.
Professionalism Considerations:
Approach others in a tactful manner.
Treat others with respect and consideration regardless of their status or position.
Accept responsibility for ones own actions.
Exhibit sound and accurate judgment.
Include appropriate people in decision-making.
Use system-thinking concepts. Customer/patient focused perspective.
Maintain a customer and patient focused perspective.
School of Medicine and Public Health Department of Obstetrics and Gynecology.
Since we began our academic mission of training ob-gyn physicians in 1929 the University of Wisconsin School of Medicine and Public Health Department of Obstetrics and Gynecology has set the standard for reproductive health education research clinical care and advocacy. Today we continue that legacy of excellence as a department of physicians advanced practice providers researchers trainees and staff who are all unified in leading reproductive health forward. As leaders our vision is of a department propelled by a shared commitment to improving reproductive health across each of our mission areas. We recognize that connection and collaboration between disciplines is crucial and that success in any one mission area contributes to success in the others.
The starting salary for the position is $75000; but is negotiable based on experience and qualifications
Employees in this position can expect to receive benefits such as generous vacation holidays and sick leave; competitive insurances and savings accounts; retirement benefits. For more information refer to the campus benefits webpage and the SMPH Academic Staff Benefits Flyer
Minimum of two (2) years Health Care Operations supervisory experience required.
Knowledge of healthcare operational practices and techniques.
Experience in process and quality improvement.
Three (3) or more years of Health Care Operations supervisory experience preferred.
Previous management experience in the past 10 years is strongly preferred.
Required: Bachelors degree in Business Administration Healthcare Administration or related field.
Preferred: Masters degree in Business Administration Healthcare Administration or related field.
To apply for this position please click on the I am a current employee button or I am not a current employee button under Apply Now. You will be prompted to upload the following documents.
Cover Letter
Resume
Please note there is only one attachment field. You must upload all your documents in the attachment field. Applicants are to submit a cover letter and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process. We will notify selected applicants to participate further in the selection process directly. References will be requested of final candidates. All applicants will be notified after the search is complete and a candidate has been selected.
University sponsorship is not available for this position including transfers of sponsorship and TN selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States a lawful permanent resident a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment
Alex Scaffidi 608.262.7480
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Required Experience:
Manager
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