• Provides executive support to the Chief Development Officer. Through the Director Fund Development
• Prepare and deliver compelling proposals case for support and customized asks that reflect donor interest and organizational priorities at the direction of the Director Fund Development.
• Support the Director Fund Development in translating approved fundraising strategies into executable operational plans workflows timelines and execution readiness
• Ensure Fund Development operational workflows enable donor movement retention and long-term engagement across the donor lifecycle
• Identify operational risks process inefficiencies or data gaps that may impact donor experience compliance or revenue and elevate them to the Director Fund Development for resolution
• Contribute operational insights performance intelligence and process recommendations to departmental planning discussions

Donor-Centric Data Governance (Raisers Edge NXT)

• Serve as the internal subject-matter resource for donor data and intelligence platforms ensuring consistent and accurate use across the Fund Development team
• Safeguard data integrity through disciplined data entry standards validation protocols and governance practices
• Ensure timely and accurate processing of gifts pledges pledge notices charitable tax receipts stewardship acknowledgements and recognition records
• Serve as the internal subject-matter resource for CRA charitable tax receipting ensuring consistent and accurate communication and use at Heritage Park
• Maintain CRA compliance ethical data practices and donor privacy standards
• Support Fund Development and Finance & Operations Team with data intelligence reconciliation and reporting accuracy
• Act as the operational liaison between Fund Development and the Finance & Operations Team to ensure alignment between donor records financial systems and internal controls
• Support reconciliation workflows Business Central processes payables and reporting accuracy

Data Intelligence Reporting & Impact Readiness

• Build maintain and support donor portfolios in alignment with Director-approved segmentation standards and strategy
• Produce accurate insight-driven reports related to pipeline health stewardship effectiveness and donor engagement trends
• Prepare donor impact summaries executive briefs and individualized reports that reflect donor intent and Heritage Parks priorities
• Translate raw data into clear decision-ready intelligence for Fund Development Leadership
• Govern donor lifecycle tracking donor recognition and portfolio integrity
• Partner with team members to ensure messaging accuracy data consistency and enhanced reporting visualization

Executive & Senior Leadership Support

• Provide strategic administrative and operational support to senior and executive fund development leadership through the Director Fund Development
• Prepare executive-level briefings donor meeting preparation materials dashboards and impact summaries
• Support time task and workflow coordination to ensure leadership readiness
• Maintain fund development meeting agendas documentation and follow-up materials
• Ensure donor data messaging and stewardship timelines are accurate aligned and complete prior to fund development professional use
• Support donor meeting preparation individualized and general donor impact reporting and leadership briefings.

Stewardship and Donor Experience

• Support the implementation and maintenance of defined donor stewardship standards in a timely manner as directed by the Director Fund Development
• Ensure fund development professionals are provided with timely accurate data intelligence and reporting
• Maintain stewardship documentation and materials that align with donor intent impact organizational values and professional philanthropy standards
• Ensure Fund Development professionals have the assets materials and impact documentation required to deliver consistent high-quality donor stewardship
• Uphold ethical stewardship practices and the Donor Bill of Rights across all donor touchpoints
• Collaborate with internal teams to gather program information and translate outcomes into donor-relevant impact narratives

• Attend networking events and social engagements to cultivate and maintain relationships with prospective and existing donors
• Support and maintain strong organizational relationships with prospective and current donors through communication meetings and events
• Leverage Heritage Park programs experiences and assets to support relationship-building efforts that increase donor involvement and investment

• Contribute to inspiring and immersive experiences at the Park by engaging in Heritage Park initiatives that align with our mission and vision ensuring authenticity in our historical setting and stories.
• Actively support a positive work environment by creating an atmosphere of inclusion engagement belonging and fulfillment for employees and volunteers in line with Heritage Park values.
• Recognize all contributors to our community as integral to our success fostering a sense of community and collaboration.
• Demonstrate responsible stewardship of our people collections and financial assets by driving growth with innovation transparency and financial sustainability while embracing our historical assets and recognizing all contributors.
• Demonstrate commitment to workplace health and safety by complying with Heritage Parks Health Safety and Environment Management System (HSEMS) following safe work practices reporting work-related incidents injuries and hazards participating in employer training and adhering to policies including the Code of Conduct and the Workplace Violence and Harassment policy.

• Bachelors degree in a relevant field (such as non-profit management fundraising communications or business administration)
• Minimum 35 years of experience in a nonprofit fundraising advancement or donor-facing operational role
• Proven ability to manage multiple workflows priorities and deadlines with a high degree of accuracy and attention to detail
• Experience handling sensitive information with discretion including donor financial or confidential organizational data
• Strong written and verbal communication skills with the ability to prepare clear accurate and professional internal and donor-facing materials
• Demonstrated strong administrative organizational and technical skills including experience with MS Office software and donor and financial management systems; familiarity with Raisers Edge NXT Givergy Microsoft Dynamics 365 Business Central and email marketing platforms such as Brevo or Constant Contact is considered an asset
• Commitment to ethical practices confidentiality and donor privacy including respect for the Donor Bill of Rights
• All successful candidates (over the age of 18) will be required to go through Police Information Check as a condition of employment.

• Professional business attire is required as this position must be prepared to meet with donors at any time.
• May be required to wear a costume during certain fundraising events.
• Appropriate costuming and safety equipment will be provided by Heritage Park; and
• Footwear as designated by the Heritage Park Costume Department will be provided by the employee.