HR Shared Services Advisor
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Job Location:
Lelystad - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
This role delivers first-line HR advisory and administrative support serving as the primary contact for employee and manager queries. It requires a solid understanding of the employee lifecycle and employment legislation and focuses on guiding stakeholders to ensure compliance with HR policies and collective labor agreements in close collaboration with the regional HR team.
Responsibilities
HR Employee Lifecycle Advisory & Administration
Provide firstline HR advisory and administrative support to employees and managers acting as the primary point of contact for HR queries and ensuring timely accurate service in line with SLAs. Advise on CLA and company HR policies across the employee lifecycle including recruitment onboarding contracts promotions transfers benefits attendance and leave management. Prepare and issue employee documentation and correspondence partner closely with Payroll on employee changes support annual performance and compensation cycles and collaborate with HR Business Partners Employee Relations and Centres of Expertise to ensure excellent service delivery.
HR System Maintenance
Maintain accurate and timely employee data in HR systems and support manager and employee selfservice transactions. Process HR Cloud ServiceNow and ORC activities ensure onboarding completion maintain electronic employee files in OnBase and support HR reporting audits and data integrity. Act as a system support resource and assist with performance and goalsetting activities.
Benefit Scheme Education & Communication
Act as the central point of contact for employee benefit queries ensuring alignment with local policy and employment terms. Support communication and education initiatives to increase awareness and engagement with company benefits including pension medical insurance and wellbeing programs.
Employee Relations Support
Support the Employee Relations Manager by advising on policies procedures and employment legislation related to performance attendance and absence management. Maintain accurate ER documentation and metrics support policy updates and CLA monitoring and provide administrative support for organisational change and works council processes.
Continuous Improvement & Project Support
Contribute to continuous improvement by supporting process optimisation LEAN initiatives automation and digitisation projects. Participate in country and regional HR initiatives including policy development talent programs M&A and HR system implementations.
Training & Communication
Guide employees and managers on HR systems and selfservice tools promote effective use of HR platforms and ensure HR knowledge content and communication channels remain accurate and up to date.
Qualifications
- Bachelors degree or equivalent qualification gained through relevant experience ideally in Human Resources.
- Good working knowledge of HR and CLA regulatory frameworks employment law and GDPR including working time familyfriendly legislation and statutory entitlements.
- Strong customerfocused mindset with proven relationshipbuilding skills.
- Solid understanding of HR policy frameworks and endtoend employee lifecycle processes.
- Previous experience in an HR Shared Services or Global Business Services environment.
- Experience working within a global matrixmanaged organisation.
- Fluency in Dutch and English; proficiency in additional European languages particularly French is highly desirable.
Required Experience:
Unclear Seniority
Key Skills
- Data Analytics
- Employee Relations
- Succession Planning
- Human Resources Management
- Dayforce
- Conflict Management
- Ceridian
- Benefits Administration
- HRIS
- Peoplesoft
- Human Resources
- Workday
About Company
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purp ... View more
