Conference Service Manager
Share
Job Location:
Albany, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
CONFERENCE SERVICES MANAGER
SUMMARY
Reporting to the Director of Sales & Marketing this position is responsible formanaging conferences and group events contracted through the sales department. The Conference Services Manager details and managesthe overall conferencefunctions ensuring client satisfaction by successfully meeting conference goals.
RESPONSIBILITIES:
- Completes BEOs for all group banquet functions & meeting rooms.
- Up-sells whenever possible through suggestive selling to the group leader.
- Provides banquet menu information and package information to the guest.
- Assist the banquet staff as required to meet our guests needs.
- Attends all special familiarization tours and special outings as requested by the Director of Sales.
- Responsible for Food and Beverage forecast of events booked. Maintaining forecast accuracy as the event materializes
- Proactively identifies operational challenges with the group and works with the hotel staff and customers to solve these challenges and/or develop alternative solutions.
- Required to participate in the Sales office coverage as assigned.
- Performs all other assigned duties to assist in efficient departmental operation.
EDUCATION AND EXPERIENCE:
- 3-4 years previous experience in hotel/conference/hospitality industry
- Previous experience in conferences and events is required
- Knowledge of Windows Word/Excel
- Experience with OnQand Delphi preferred
- Associates degree preferred
- Excellent communication presentation and listening skills
- Computer skills including Microsoft Office anddatabase applications required
- Ability to clearly communicate with proper grammar in English with guests/visitors and hoteL
- Ability to compute basic mathematical calculations
- Previous training in guest relations preferred
PHYSICAL JOB REQUIREMENTS:
- Carrying lifting pushing and/or pulling items
- Frequently standing up and moving around the facility
Hilton Albany is an equal opportunity employer and prohibits discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Job Summary: Responsible for the sales catering and corporate events as well as assist the Director of Catering in the operations of the catering department. A...
