Senior Infrastructure Support Engineer

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profile Job Location:

Chicago, IL - USA

profile Monthly Salary: $ 115000 - 135000
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

This role demands strong experience with Windows servers co-located data centers and Azure Cloud platforms. You will develop and deploy servers support daily operations and protect data and system integrity. The position provides back-end IT support for key business and development teams. You will lead infrastructure modernization drive cloud adoption automate processes and manage core systems working with cross-functional teams to ensure secure and scalable infrastructure.

At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 2-3 days per week on-site while other days will be remote.

What Youll Be Doing

  • Manage Microsoft Linux VMware and Azure resources

  • Install and configure Windows servers

  • Support users and ensure reliable server performance

  • Oversee virtualization (VMware Server/ESX)

  • Maintain on-premises and cloud infrastructure

  • Apply expertise in Application Insights Azure services Databricks and DevOps

  • Provide technical support and resolve server-related issues

  • Debug and maintain Windows programs for end users

  • Review backups error logs and resolve system errors

  • Monitor and optimize performance set proactive alerts

  • Maintain system security and address vulnerabilities

  • Ensure compliance with IT standards and policies

  • Participate in troubleshooting on-call and after-hours support

How Youll Succeed

  • Use troubleshooting and technical skills to resolve issues and ensure compliance with standards

  • Think critically to improve solutions and challenge existing processes

  • Communicate technical issues clearly to diverse stakeholders

  • Apply analytical detail-oriented and problem-solving skills

  • Collaborate effectively to support team success and growth

  • Build strong relationships lead discussions and drive problem resolution

Who You Are

  • You demonstrate 8 years of experience in Windows administration and at least 2 years working with Azure. You are known for your flexibility reliability and collaborative approach.

  • Skilled in Windows/Linux administration and virtualization (VMware)

  • Azure certification preferred; experience with Azure Windows Server and DevOps

  • Familiar with monitoring tools and backup/disaster recovery- Rubrik Azure backup vault

  • Automation: Terraform Ansible PowerShell/Bash scripting.

  • Strong troubleshooting critical thinking and documentation skills

California residents your privacy rights regarding your actual or prospective employment

At CIBC we offer a competitive total rewards package. This role has an expected salary range of $115000- $135000 based on experience qualifications and location of the position. The successful candidate may be eligible to participate in the relevant business units incentive compensation plan which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employees needs; including Medical Dental Vision Health Savings Account Life Insurance Disability and Other Insurance Plans Paid Time Off (including Sick Leave Parental Leave and Vacation) Holidays and 401(k) in addition to other special perks reserved for our team members.

This position does not offer visa sponsorship.

#LI-TA

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

  • We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

  • You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

Job Location

IL-70 W Madison St 10th Fl

Employment Type

Regular

Weekly Hours

40

Skills

Group Policy Microsoft Azure Administration Server Administration VMware ESXi VMware Server Windows System Administration

Required Experience:

Senior IC

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningf...
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Key Skills

  • Active Directory
  • VMware
  • Cloud
  • Windows
  • Infrastructure
  • Linux
  • Troubleshoot
  • Desktop
  • PC
  • Backup
  • laptops
  • Problem Resolution
  • Setup
  • hardware
  • Technical Support