Knowledge Management Specialist

Knowledge Management Specialist

Toronto Ontario Canada (hybrid)

Who We Are

Turner Fleischer is one of Canadas most progressive design studios with 250 committed creative and driven professionals. We excel at developing client-centric concepts that are based on their needs but grounded in 50 years of experience getting projects built. Our in-house design departments include Architecture InteriorDesignand Experiential Graphic addition we have a Digital Practice Department who commits to the implementation of BIM research development and the infusion ofcutting-edgetechnology into our projects and for an existing vacancy.

What Are We Looking for

As a Knowledge Management Specialist you support the delivery and day-to-day use of established Knowledge Management practices across the studio. Your role focuses on reliable executionmaintainingaccurateand accessible knowledge and supporting established workflows that enable consistent use of information across projects and teams.You work closely with project teams internal departments and the Knowledge Management team to support retrospectives lessons learned learning initiatives and intranet operations. Through hands-on delivery attention to detail and responsiveness to studio needs you help ensure Knowledge Management practices function effectively in daily work.

What You Will Do:

• Maintain intranet and knowledge repositories so content staysaccurateand usable.

• Support retrospectives and lessons learned through preparation capture and follow-up.

• Update and administerintranetcontent including permissions and lifecycle practices.

• Apply taxonomy metadata and classification consistently across content.

• Support users with KM tools answer questions and resolve basic issues.

• Assistwith learning and onboarding materials related to KM practices.

• Communicate with stakeholders to gather input and share updates.

• Track usage quality and adoption metrics and flag risks or gaps.

• Collaborate with the KM team to support coordinated delivery.

What You Will Bring:

• 13 years of experience inKnowledge Managementor related field.

• Experience with intranet administration and cloud-based knowledge repositories is an asset.
• Desireto learn and apply new tools frameworks and practices.
  

• Strongwritten and verbal communication and attention to detail.
• A collaborative mindset and responsiveness to stakeholder needs.
• Proficiency in Microsoft 365 suite.

• Willingness to work in a hybrid role with 3 days in the Studio.
• Proficiency in whiteboard or workflow ideation software is an asset

What We Will Provide

The expected gross annual base salary range for this position is $65000 to $75000. Final compensation isdeterminedbased on experience skills and internal equity.

In addition to base salary we offer the following benefits:

• Minimum 3 Weeks VacationPaid.

• 10 Personal Days Paid.

• RRSP Matching.

• 8 WeeksWorkFromAbroad Per Year.

• 100% Benefit Premiums Paid.

• Employee Assistance Program.

• Professional Association Dues Paid.

• Hybrid Work.

• State-Of-The-ArtStudio Gym.

• Annual Home Office Allowance.
• Transparent Salary Bands.
  
  

Why WorkWithUs

Our culture of learning creates meaningful opportunities for professional growth and development. Together we give back through social impact initiatives and by designing thoughtful spaces that strengthen the communities we serve.

How We Hire

Ourhiringapproach is designed to welcome people who align with our culture and ways of working. We look for individuals who are thoughtful curious and collaborative and who bringdiverseexperiences and perspectives to our studio.

The process typically includes an application review followed by interviews and conversations that help us understand your experience interests and how you may thrive within our team. We aim for an experience that is clear respectful and reflective of how we work together.

We are committed toproviding an accessible and inclusive recruitment experience. If you require accommodation at any stage of the process please contact.This inbox is dedicated to accommodation requests only;applications aresubmittedthrough ourcareersportal.

We may use AI-assisted tools to support the review of applications. These tools help our team manage applications efficiently but do not make decisions. All hiring decisions are made by people.

Required Experience:

Manager