Join us at Entrust
At Entrust were shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible global workplace we empower careers foster collaboration and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota Entrust is an industry leader in identity-centric security solutions serving over 150 countries with cutting-edge scalable technologies. But our secret weapon Our people. Its the curiosity dedication and innovation that drive our success and help us anticipate the future.
Position Overview:
The Senior Channel Program Specialist is a key contributor to the Entrust Partner Program Design and Operations team responsible for driving and executing critical components of partner onboarding and partner lifecycle management. This role requires a comprehensive understanding of the Entrust Partner Program and Partner Technology Platforms and close collaboration with channel sales and cross-functional teams to ensure a seamless partner experience.
The Senior Specialist is foundationally critical to the partner experience across Entrusts Digital Security Identity Security and Issuance portfolios.
Key Responsibilities:
Partner Onboarding
Collaborate with channel sales to manage the new partner inquiry process
Ensure accurate setup of partner accounts and contacts in Salesforce including appropriate access to legal documents and partner engagement platforms
Drive improvements to efficiencies in partner onboarding and partner experience
Due Diligence & Agreement Management
Serve as liaison between Partner Program team and Compliance team for partner due diligence assessments and the digital tool used for that purpose.
Guide channel sales and partners through due diligence requirements agreement issuance and management during onboarding and expansion phases.
Facilitate the migration of partners from legacy agreements to updated templates
Partner Lifecycle Management
Contribute to the annual partner review process including partner program tier review partner promotions and demotions
Drive the audit and update process for roles and contacts including coordination with regional channel program managers which enables effective training program governance partner comms and engagement with technology platforms
Maintain program guides to reflect updates to program and changes in products and routes to market
Drive select aspects of Partner Advisory Council planning and follow up
Manage all aspects of the partner locator on
Other responsibilities as assigned.
Basic Qualifications:
BS/BA Degree in business management marketing or equivalent
3-5 years Channel operations or sales operations related experience. Digital Security or Issuance business experience a plus
Communication and interpersonal skills: Excellent communication negotiation and relationship-building skills are crucial for this role
High levels of organizational skills are necessary to manage multiple partner relationships and complex workflow.
Proficient in MS Office applications such as Word Excel PowerPoint and technical proficiency with other business platforms etc.
Must be able to lawfully work within the US and have unrestricted work authorization for US
Preferred Qualifications:
Familiarity with CRM systems (preferably SalesForce) and partner management platforms along with a willingness to learn new tools
Have Can-do Attitude and look for opportunities to streamline and implement new processes and procedures
Excellent written and verbal communication skills in English multi language skills an advantage
At Entrust we dont just offer jobs we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether youre a budding developer or a seasoned expert were invested in your professional journey. With learning-forward initiatives and exciting challenges your growth is our priority.
Flexibility: Life is all about balance. Whether youre remote hybrid or on-site we offer flexible options that fit your lifestyle.
Collaboration: Here your voice matters. Our teams thrive on sharing ideas brainstorming solutions and working together to build a better tomorrow.
We believe in securing identitiesbut it doesnt stop there. At Entrust were passionate about valuing all identities. Our culture is built on diversity inclusion and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe were creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact
If youre excited by the prospect of innovating growing your career and collaborating in a dynamic environment Entrust is the place for you. Join us in making a difference. Lets build a more secure worldtogether.
Apply today!
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Compensation Range:
For US roles or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation contact .
Recruiter:
Richa SrivastavaRequired Experience:
Senior IC
Entrust is a trusted global leader in identity, payments, and data security solutions. Learn more about our cutting-edge solutions.