System Analyst – Retail & Consumer Services
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Description:
For our Retail & Consumer Services Unit we are looking for a System Analyst with a proven background as SME Team Lead Support Support Specialist or System Analyst.
Your role in our team
As a System Analyst you will be part of the Global IT Store System team for a large retail client where you will play a crucial role in ensuring the smooth integration testing and support of store systems. This role involves analyzing complex application integrations troubleshooting issues and collaborating with cross-functional teams to enhance system performance.
You will:
Conduct integration testing and validate system functionalities.
Review and improve technical documentation for system processes.
Manage incident resolution at the 3rd Level Support (OSP) ensuring timely problem-solving.
Proactively test system functionalities and contribute to system adoption.
Work closely with stakeholders to understand business requirements and translate them into technical solutions.
How you strengthen our team
We are looking for a highly analytical and proactive System Analyst with a strong technical background. You will:
Analyze and troubleshoot system issues ensuring high availability and reliability.
Work collaboratively to resolve bugs and coordinate fixes.
Maintain clear and structured communication with colleagues and stakeholders. From a systematic point of view not a business or structural perspective.
Support the deployment and adoption process of new store system technologies.
Ensure compliance with best practices in system documentation and testing.
Desired Tech Tools Experience
In this role you will work with a mix of testing integration and system analysis tools including:
Testing & Issue Management:
Test Rail Creating test cases based on user requirements executing test runs and reporting results.
PostMan API execution and testing.
JIRA & Confluence Managing project workflows documentation and collaboration.
Database & Development Tools:
DaoCloud Experience in cloud-based system management.
BPMN (Business Process Model & Notation) Understanding business workflows for system improvements.
Who are we looking for
Our ideal candidate:
Has 5 years of experience in incident management and troubleshooting issues efficiently
Has experience with API testing and a thorough API call understanding including knowledge of tools required
System workflow analysis experience is a must
Proven experience evaluating business systems and their fit within businesses their architecture
Understands complex application integrations and their impact on varying systems.
Strategic hands-on partner. You enjoy and accel at building and debugging syncs and are very fond of long-term architecture and scalability.
Good communication in Dutch & English
Bachelors or Masters degree
A pre-employment screening is part of the application process
Location : Arnhem/Amsterdam
Why CGI Retail and Consumer Services
At CGI Retail & Consumer Services you will:
Work on mission-critical applications that drive retail innovation.
Be part of a team that values collaboration learning and technical excellence.
Have opportunities for professional development and career growth.
Enjoy competitive compensation excellent benefits and work-life balance.
Join our team of experts and apply now!
Questions about the position Ask them to Chris Seelig Director Consulting Services Retail and Consumer Services via .
For more information about the application procedure please contact recruiter Fabienne Philips
We do not collaborate with external recruitment agencies. Therefore unsolicited acquisition is not appreciated.
#LI-FP1
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
IC
Key Skills
- Customer Service
- Access
- Atl
- CMMS
- Fusion
- Cement
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
