Telecommunications Specialist
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Job Location:
Oklahoma City, OK - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Role: Telecommunications Specialist
About Rigil
Rigil is an award-winning woman-owned small business that specializes in technology consulting strategy consulting and product development. We value teamwork and strive to build strong leaders.
Location: 6500 S MacArthur Blvd Oklahoma City OK
Job Type: Full Time
About Rigil
Rigil is an award-winning woman-owned small business that specializes in technology consulting strategy consulting and product development. We value teamwork and strive to build strong leaders.
Location: 6500 S MacArthur Blvd Oklahoma City OK
Job Type: Full Time
Job Description:
- Resolve customer complaints and escalations
- Make recommendations to improve customer service
- Provide weekly activity reports on overall work performed
- Able to coordinate work for another Telecom Specialist Telecommunications
Mechanic IV must be able to evaluate analyze develop or improve communication systems procedures and requirements as outlined in this SOW.
Coordinates the installation of telephone and network positions; works on inside and outside Telecom and Network infrastructure cable plant; assists Telecommunications Mechanic II as requested; installs removes maintains modifies troubleshoots and repairs voice and/or non-voice communications systems including paging alarm analog and digital communications equipment; runs cables installs connectors etc. associated with telecommunications equipment for voice and non-voice circuits. Perform onsite in person walk-throughs of work areas to determine if additional resources or requirements are needed to fulfill customer experience. Occasionally required to perform after-hours maintenance work or escort other vendors/contractors requiring access to sensitive telecom areas.
Under close supervision manages and updates local work order tracking system briefs Federal Staff on an Ad hoc basis about project concerns.
Minimum Qualifications:
- Must be a high school graduate or equivalent
- Must have at least five years experience in pulling wire cable to termination point for installation of network positions telephones switches etc.
- Four years experience handling customer calls and interactions
- Experience at MMAC/FAA is preferred
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Rigil Corporation About Rigil Rigil is an award-winning, woman-owned business that specializes in technology consulting, strategy consulting and product development. We value teamwork and strive to build strong leaders. Company Website: www.rigil.com
