Manager, Copy

One of the best-known names in cruising Princess is the worlds leading international premium cruise line and tour company carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cant. The Love Boat promises something for everyone.

We are looking to hire a Manager Copywriter. This position is for a Manager Copywriter who is responsible for managing our team of copywriters and delivering copy that creatively communicates key brand pillars and promise for Princess Cruises. This position is our brand storyteller. Candidate will also work with marketing team members upholding brand guidelines while asking the right questions and turning the answers into copy that resonates with the Princess audience. The Manager copywriter will be a team player who can take direction from multiple sources collaborate with designers and ultimately distill complex ideas into approachable and intriguing content. This role requires understanding of messaging hierarchies where a piece sits in the customer funnel and what information customers want and need. The person in this role is tasked to deliver great work on tight deadlines and bring a passion for travel into writing that connects our audience with the best destinations in the world.

Heres a summary of whatPrincessis looking for in a Manager Copywriter. Is this you

Responsibilities:

• Manage our internal team of copywriters and set the tone for our copy within the organization and outside agencies. Lead creative brainstorms for creative projects

• Write compelling copy for digital media (emails eflyers social posts video scripts). Work with internal designers on print work (direct mail ads brochures) that breaks through the clutter. Must thrive at writing punchy headlines and body copy that paints a picture (and sells a product).

• Create copy for sales team supporting our travel advisors support materials (ads flyers emails banners) that is on brand and also works for various third parties driving sales. Write keynote presentations for our SVP of Sales. Write onboard marketing copy material (digital signage terminal signage collateral) that conveys the brand voice and enhances the guest experience in a premium tone.

• Create copy for sales team supporting our travel advisors support materials (ads flyers emails banners) that is on brand and also works for various third parties driving sales. Write keynote presentations for our SVP of Sales.

• Write onboard marketing copy material (digital signage terminal signage collateral) that conveys the brand voice and enhances the guest experience in a premium tone.

• Contribute to casino branding and copy efforts writing emails and direct mail.

Knowledge & Skills:

• Scope: Oversees end-to-end quality assurance across ecommerce platforms including web mobile APIs and backend systems. Defines testing strategies for new features integrations and releases across multiple teams and geographies. Ensures quality across customer journeys payment systems inventory and third-party integrations.

• Problem-solving: Identifies root causes of defects through data analysis logs and cross-functional collaboration. Resolves bottlenecks in test automation pipelines and CI/CD workflows. Develops scalable solutions for flaky tests environment instability and regression failures.

• Impact: Improves release velocity and reduces post-release defects by implementing robust test automation. Enhances customer experience by ensuring seamless checkout search and personalization features. Drives measurable improvements in test coverage defect leakage and QA cycle time.

• Leadership: Manages and mentors QA engineers across manual and automated testing domains. Champions quality culture across engineering product and business teams. Leads test strategy reviews defect triage meetings and sprint planning sessions.

Requirements:

• BA degree in English journalism marketing or similar. At least 8-10 years experience in agency or in-house marketing department managing a creative team.

• Proficient in Microsoft Suite

• Competent & confident writing in English with excellent grammar written and spoken communication skills

• Willingness to master and enforce Princess style guide and brand voice

• Ability to manage ambiguity and be flexible in solving problems

• PORTFOLIO or PORTFOLIO LINK MUST BE INCLUDED WITH RESUME FOR CONSIDERATION

• Experience using Adobe Workfront

Travel: Less than 25% with shoreside travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

This position is classified as in-office. As an in-office role it requires employees to work from a designated Holland office Tuesday through Thursday each week. Employees may work from their homes on Mondays and Fridays.

Princess provides comprehensive and innovative benefits to meet your needs including:

What You Can Expect

• Cruise and Travel Privileges forYou andYourFamily
• HealthBenefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition& Professional CertificationReimbursement
• Rewards & Incentives

Our Culture Stronger Together

Our highest responsibility and top priorityiscompliance environmental protection and the health safety and well-being of our guests the people in the communities we touch and serve and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials Corporate VisionStatementand our Core Values at: anequal-opportunityemployer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process upon your request asrequiredtocomply withapplicable laws. If you have a disability and requireassistancein this application process please contact .

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