Supervisor, Ride Ops (Seasonal, Sesame Place)
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Job Location:
San Diego, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
SEASONAL POSITION
Join us at Sesame Place and help bring joy excitement and lasting memories to people from around the world. Were seeking enthusiastic dedicated and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
hatyou get to do:
- Ensure a safe environment for all team members guests and animals
- Responsible for the development of Assistant Supervisors OJTs and team members by providing training feedback and coaching
- Maintain the highest level of cleanliness in the park conduct quality inspections of assigned areas and follow up on any improvement opportunities
- Ensure compliance to all state/federal regulations park policies and department procedures
- Assist in the creation and adjustment of labor line schedules to maximize our resources
- Maintain resources as needed to complete work assignments
- Ensure assigned work areas are within projected financial plans this includes both revenue and expenses as assigned
- Assist the Director and Managers in various projects to improve park operation
- Handle conflicts between guests and/or team members seeking a win-win solution within company guidelines and strategic objectives
- Know and ensure team members follow all policies and procedures outlined in the team member handbook
- Ensure all team members provide exceptional guest service
- Perform other miscellaneous tasks as required
What it takes to succeed:
- Have a high school diploma or equivalent and be at least 18 years old
- At least 1 year proven leadership experience and a good understanding of labor and expense management.
- Able to successfully complete provided CPR/AED training/certification
- Capable and willing to become trained and certified at all areas within the Operations departments
- Excellent written and verbal communication skills and comfortable speaking in front of large groups of guests and team members
- Able to multi-task and adapt to changes in a fast paced working environment
- Have a working knowledge of Microsoft Office applications
- Able to stand for long periods of time; able to lift 25 pounds and push/pull 50 pounds; comfortable working at heights up to 60 feet around water and able to walk in sand
- Able to assist in ride testing by riding all park rides
- Available to work varying shifts or hours which may include days evenings and nights
- 2 or more years leadership experience preferred
- 3 years guest service experience preferred
- Possession or pursuit of a bachelors degree preferred
- A valid state drivers license with the ability obtain a company drivers license preferred
- Comfortable working at heights 150 feet preferred
Availability:
- This is a seasonal role
- During the peak season must have 5 days of unrestricted availability to include the weekends
- You must be able to work varied schedules including nights weekends and holidays
- The Sesame Place season runs from March 2026 through Labor Day 2026 with onboarding and all required training to be completed prior to the start of the season.
- Hours my fluctuate based on business need; may be scheduled up to 40 hours weekly.
Compensation:
- 19.50 USD Hourly
Starting Base Pay:
The perks of the position: Ambassadors will enjoy a fun fast-paced environment and great teammates as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food merchandise etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
From park to planet, SeaWorld theme parks offer up-close animal experiences, roller coasters and, most importantly, a chance for you to make a difference. Plan your trip to one of our theme parks in Orlando, San Diego or San Antonio today!
